Job Description

We are seeking a contents consultant to join our team within our High-Net-Worth Contents Division. This is a unique opportunity for an entrepreneurial, highly driven person with a well-rounded skill set to join the contents team, whose responsibilities extend beyond those of traditional content specialists. The ideal person for this role will need to not only have a strong grasp of contents appraisal control, but also be flexible and a strategic thinker able to take on a variety of tasks.

A successful candidate will be trained to provide high-quality Contents Appraisal control and inspection services related to the property insurance field. This is a challenging and rewarding role for an ambitious individual and involves some occasional travel to post-loss sites, collecting information, analyzing, pricing, and creating reports. The role will primarily be remote.

Job Responsibilities

• Perform the necessary work to provide replacement costs and depreciation for high-end contents associated with the antique furniture and antique items of personal and commercial losses.
• Perform site inspections to qualify and quantify damaged contents.
• Prepare post-loss insurance reports for antique items and furniture.
• Coordinate communications between all stakeholders and maintain an even disposition.
• The ability to work with incomplete information such as a lack of photographs, sizes, or receipts when evaluating items.
• Establish costs, depreciation, and location pricing impacts.
• Work with conservators to obtain restoration reports.
• An understanding of depreciation and the ability to apply it to items in a claim when necessary.
• Review all final appraisal packages to ensure accuracy and completeness, prior to formal submission and recommendation.
• Working with the appraisal team to complete the occasional pre-loss appraisal report.
• Successfully participate and complete all internal and external training.
• Perform additional assignments per manager's direction.
• Occasional travel as required to fulfill above-noted duties.

Qualifications

Required Qualifications

• Must possess 3+ years’ experience evaluating antiques and antique furniture, preferably in the post-loss insurance space.
• A membership in or recent progress towards earning membership in an appraisal organization.
• Taken and passed USPAP.
• Experience working with Special Investigation Units.
• Must possess a valid driver’s license and a reliable vehicle for transportation for company business.
• Must have proficient computer knowledge in Microsoft Office applications and the ability to learn various electronic and manual estimating systems.
• Strong analytical skills and effective communications skills are essential for this role.
• Previous experience in a Customer Service or Sales role is considered an asset.
• Related work experience in the insurance or restoration industry is considered an asset

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Additional Information

Some of the Benefits We Have Include

J.S. Held understands all our employees are people and sometimes life needs flexibility. We work to always provide an environment that best supports and suits our team’s needs.

• Our flexible work environment allows employees to work remotely, when needed
• Flexible Time Off policy·
• Medical, Dental, and Vision Insurance·
• 401k Match·
• Commuter Benefit

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

By submitting your application, you acknowledge that you have read the J.S. Held Online Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as required and described therein. California residents can click here to learn more about the personal information we collect and here to learn about additional privacy rights that may be available.

Please explore what we’re all about at www.jsheld.com.

EEO and Job Accommodations

We embrace diversity and our commitment to building a team and environment that fosters professional and personal enrichment is unwavering. We are greater when we are equal!

J.S. Held is an equal opportunity employer that is committed to hiring a diverse workforce. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

If you are an individual with a disability and would like to request for a reasonable accommodation, please email jobs@jsheld.com and include “Applicant Accommodation” within the subject line with your request and contact information.