Our Showroom Ambassadors are the backbone of our success, bringing our story to life for every customer that walks through our doors. You're not just another salesperson - you are a passionate brand enthusiast who knows our products inside and out , and can effortlessly articulate their value and benefits. Your enthusiasm, personal style, and integrity make you a trusted advisor to our customers and ensure customer loyalty while driving brand growth. Above all, you are a people person invested in a culture of hospitality and creating genuine connections with all of our customers and retail team.
You will:
- Engage with customers to create memorable shopping experiences that respect their time and needs
- Assess customer needs and provide personalized purchase and return solutions
- Share your expertise about our products, explaining the craftsmanship and benefits of our quality materials, constructions, and designs
- Move energetically on the sales floor, always ready to assist and engage with customers or help a teammate
- Address feedback and work with store leadership to ensure the highest levels of customer satisfaction
- Build strong relationships with team members to foster a supportive environment
- Collaborate to optimize the customer experience and support store operations
- Perform merchandising tasks like restocking and organizing displays to maintain our high standards
- Use in-store technology to enhance the customer experience and support operations
- Cycle counts / restocks / daily reporting
- Provide consistent, positive energy and effort to ensure a great working environment and shopping experience
You have:
- 2+ years of experience in apparel retail
- Experience with POS technology
- A proven track record of engaging customers and driving sales growth
- Excellent people skills
- Strong communication skills (both verbal and written)
You are:
- Enthusiastic about the Thursday Boot Company brand specifically and footwear and apparel in general
- Proactive and a resourceful problem-solver
- Adaptable, eager to learn, and focused on continuous improvement
- Strong personal style that reflects our products and allows you to give tailored advice
- Friendly and approachable, with strong interpersonal skills
- Team player who fosters positivity and inclusivity
- Detail-oriented and proud of maintaining high store standards
What do we offer?
- Competitive compensation
- Part-time and full-time roles available
- Professional growth opportunities
- Benefits for those who qualify
- Free product and employee discounts
Who are we?
Thursday Boot Company was born out of frustration. Tired of clunky work boots, delicate fashion boots, and over-branded boots that fall apart after a couple wears, we wanted to bring quality back to footwear. Now, we're one of the fastest-growing consumer brands in the country. With a customer-focused commitment to high-quality product, honest pricing and ethical sourcing, we are expanding our tight-knit team in NYC to tackle the exciting challenges ahead.
To learn more, visit us at https://thursdayboots.com/pages/our-story