Appliance Repair Service Technician

Omega Force Appliance Repair

Appliance Repair Service Technician

Rogers, MN
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Company car

    Company parties

    Competitive salary

    Dental insurance

    Free uniforms

    Health insurance

    Paid time off

    Relocation bonus

    Training & development

    Benefits:

    401(k) matching

    Bonus based on performance

    Company car

    Company parties

    Competitive salary

    Dental insurance

    Free uniforms

    Paid time off

    Relocation bonus

    Training & development

    Experienced appliance repair technicians only please.

    Employment type: Full time, non-exempt

    Core hours: 8:00 – 5:00 M-F w/ flexibility based on time required for individual jobs (no weekends or on call required)

    Salary range: Commission based - typically $90,000 - $150,000. Paid training period and earnings floor during 90 day ramp up period.

    Benefits:

    Paid time off

    Paid holidays

    Relocation assistance

    401(k) matching

    Dental insurance

    Flexible schedule

    Health insurance

    Health savings account

    Professional development assistance

    Paid referral bonuses

    All tools, van, uniforms, iphone, and support resources provided by company.

    Required qualifications:

    High school diploma or equivalent. Prior experience with in-home appliance repair on a full range of consumer appliances is required. Valid drivers license and acceptable driving record sufficient to clear insurance assessment. Ability to pass a criminal background check and drug screening. Ability to lift 75 lbs.

    About us:

    We launched Omega Force Appliance Repair because we want to be a force for good. We are there to step up, treat others with respect, deliver as promised to our customers and do things right. Along the way we offer our team a true meritocracy where hard work is rewarded and a positive team environment where employees are treated with respect and business is conducted with integrity and morality.

    Job description:

    Our Appliance Repair Technician's are at the center of what we do at Omega Force Appliance Repair. Our technicians are the face of the company and the primary source of our success. Technicians perform in-home field service for a range of customers and home appliances. Responsibilities include:

    Driving to multiple customer homes daily to conduct repairs on refrigerators, dishwashers, stoves, microwaves, washers and dryers.

    Diagnosis of symptoms by evaluating function, tracing electrical circuits, using diagnostic tools, using multi-meters, performing mechanical evaluations, researching common failures and technical documents.

    Respecting customers home environment.

    Communicating with customers professionally to understand their appliance issues, present findings, present quotes, schedule follow up visits and close sales.

    Performing research using a variety of technical resources to identify parts or repair processes.

    Contacting and communicating with in-house and external technical support resources where needed.

    Ordering, tracking and receiving parts to conduct repairs and replenish van stock.

    Using job tracking software to research and record all aspects of service visits and repair status.

    Informing customers of available added services such as dryer vent cleaning, preventive maintenance and appliance protection plans.

    An ideal candidate will:

    Act in accordance with the company’s core values and:

    Do what it takes to get the job done right

    Act with integrity

    Exhibit a positive demeanor

    Communicate confidently

    Use emotional intelligence

    Possess grit

    Leave a positive impression with customers, regardless of the outcome of their appliance repair

    Be highly disciplined and capable of working fully independently

    Possess strong technical problem-solving skills

    Be comfortable and proficient with iphone applications, navigating web resources and PC software applications

    This is a remote position.

    Compensation: $100,000.00 - $150,000.00 per year

    Flexible work from home options available.