Appliance Repair Technician

Cavalry Appliance Service, LLC

Appliance Repair Technician

New Bern, NC
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Bonus based on performance

    Company car

    Company parties

    Competitive salary

    Free uniforms

    Opportunity for advancement

    Paid time off

    Profit sharing

    Training & development

    Calling All Problem-Solvers: We want YOU to Join Cavalry Appliance Service!

    Are you the person everyone calls when something needs fixing?

    Do you geek out over how things work and love solving puzzles?

    Whether you’re a seasoned appliance technician or someone with a passion for mechanics and a knack for research, Cavalry Appliance Service wants YOU to join our growing team!

    At Cavalry, it’s our goal to become Eastern North Carolina’s most sought-after employer—a place where professionals thrive, grow, and make a difference for our clients and community.

    If you’re ready to bring your skills, curiosity, and drive to a team that values integrity and excellence, this is your chance to shine!

    What Makes You a Great Fit?

    Tinkerer Extraordinaire: You love figuring out how things work and researching how to fix them.

    Mechanical Enthusiast: Whether it’s repairing an engine or fixing your own appliances, you enjoy working with your hands and solving problems.

    Experienced Technician? Great! We value your expertise and are ready to support your growth.

    No Experience? No problem! If you’re passionate about learning and mechanically inclined, we’ll provide the training you need.

    Customer-Centric: You understand that technical skills are only part of the job—being friendly, reliable, and professional is just as important.

    Why Join Cavalry?

    A Vision for Excellence: We’re on a mission to become the go-to employer in Eastern North Carolina, where team members feel supported, valued, and inspired to excel.

    Training for Success: Ongoing education and hands-on learning opportunities help you stay ahead of the curve.

    Work-Life Balance: Monday through Friday schedule—no weekends!

    Benefits: Paid time off (including your Birthday!), retirement plan with matching contributions, and performance-based bonuses.

    Tools Provided: Service van, specialized tools, uniforms, smartphone, and tablet.

    What You’ll Do:

    As an Appliance Repair Technician, you are a key member of the team responsible for the quality and efficient installation, maintenance, and repair of appliances and other equipment. You also develop new customers by identifying opportunities to sell additional work. Exemplifying our code of values, you show respect and courtesy to all customers and employees.

    This position is right for you if you are self-motivated, have a knack for troubleshooting, and are able to manage time to effectively meet deadlines. Ideally, you have proven communication skills with supervisors, employees, and customers.

    Specific Responsibilities:

    Diagnose and repair major home appliances (don’t worry—we’ll teach you the ropes if you’re new!).

    Install home appliances/equipment

    Accurately diagnose and repair appliances/equipment in the customer's home

    Research and troubleshoot problems to find creative solutions.

    Provide cost estimates for repairs/installations and collect payment and/or payment information from customers for work performed

    Ensure the efficient use of materials and keep company vehicle and equipment properly serviced

    Complete invoices, daily route sheets, and weekly reports as required

    Communicate clearly with customers to ensure they feel confident in your expertise.

    Perform other duties as needed which may include cross-training in related positions

    Work independently and as part of a supportive team.

    Job Requirements:

    A love for fixing things and a curiosity about how appliances work

    Strong communication skills and a professional demeanor

    High school graduate or equivalent

    Valid Driver's License with a clean record

    Must be at least 18 years of age

    Proficiency to navigate tablet-based technology

    The ability to safely lift up to 50 pounds on a repetitive basis, and up to 100 pounds on an occasional basis without assistance and the physical ability to perform strenuous work under varied circumstances

    Able to pass a drug and driving background check.

    Willingness to learn, grow, and contribute to a positive team culture

    Physical Demands:

    While performing the duties of this job, the employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee must occasionally lift and/or move up to 50 pounds.

    Compensation:

    We offer competitive pay with performance-based bonuses and the opportunity to maximize your income through exceptional performance!

    Ready to turn your passion for problem-solving into a fulfilling career? Join Cavalry Appliance Service, where you’ll grow, make an impact, and help us achieve our vision of excellence. We are actively interviewing for this position - Apply today and our hiring manager will follow up!

    This business is independently owned and operated. Your application will go directly to the independent business, and all hiring decisions will be made by the management of said business. All inquiries about employment at this location should be made directly to the location, and not to the United Appliance Servicers Association.