Appliance Repair Technician

Kerenza Appliance

Appliance Repair Technician

Oakland, CA
Full Time
Paid
  • Responsibilities

    Kerenza Appliance Repair is a fast-growing company striving to set the standard for professionalism, expertise, and high levels of customer service in the appliance repair industry. We are an Authorized Service Center for many reputable brands such as Lacanche, Bertazzoni, U-Line, Liebherr, LG and Fisher & Paykel.

    We are currently looking for an appliance repair technician with a minimum of 1-year professional experience. EPA certificate is a big plus but not mandatory.

    As an Appliance Repair Technician, you are a key member of the team responsible for the quality and efficient repair service of major residential appliances. Exemplifying our code of values, you show respect and courtesy to all customers and employees.

    This position is right for you if you are self-motivated, have a knack for troubleshooting, and are able to manage time to effectively meet deadlines. Ideally, you have proven communication skills with supervisors, employees, and customers.

    This is a full-time position. We service the greater SF Bay Area, but after your probationary period you will be given a service zone of only 1 or 2 counties depending on your location. You will be assigned a service vehicle that you can take home, a gas card, an iPad, and specialty tools.

    After one year of proven track record, you may qualify for a base pay plus commission structure for higher earning potentials (upwards of $100K per year).

    Specific Responsibilities:

    Provide knowledgeable, courteous, and professional customer service

    Accurately diagnose and repair major brands of kitchen and laundry appliances in customers’ homes

    The ability to read, understand and navigate through information presented in schematics and diagrams

    Research and specify parts needed for repairs

    Provide cost estimates for repairs/installations and collect payment and/or payment information from customers for work performed

    Ensure the efficient use of materials and keep company vehicle and equipment properly serviced

    Complete invoices, daily route sheets, and weekly reports as required

    Perform other duties as needed which may include cross-training in related positions

    Job Requirements:

    Mechanical Aptitude

    High school graduate or equivalent

    Valid Driver's License with a clean record

    Must be at least 18 years of age

    Proficiency to navigate tablet-based technology

    The ability to safely lift up to 50 pounds on a repetitive basis, and up to 100 pounds on an occasional basis without assistance and the physical ability to perform strenuous work under varied circumstances

    Must be able to pass background and drug test

    Physical Demands:

    While performing the duties of this job, the employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee must occasionally lift and/or move up to 50 pounds.

    Benefits:

    Health Insurance Plan

    Retirement Plan

    Paid Holidays

    Paid Time Off

    Take-home Service Vehicle

    Gas Card

    Tablet with Data Plan

    Uniforms and Inventories Supplied

    Ongoing Paid Training

    No Nights or Weekends and No On-Call Shifts

    Mostly indoor, climate-controlled work environments

    We are actively interviewing for this position - Apply today and our hiring manager will follow up!

    This business is independently owned and operated. Your application will go directly to the independent business, and all hiring decisions will be made by the management of said business. All inquiries about employment at this location should be made directly to the location, and not to the United Appliance Servicers Association.