Role : App. Technical Specialist
Client : DC Government
Location : Washington, D.C. (onsite)
Job Description:
The resource will be required to work / train during the week for the first few weeks on the job. Once the resource is fully trained, the resource will be scheduled to work 10-hour shifts on Saturday and Sunday.
CONTRACT JOB DESCRIPTION
Responsibilities:
- Demonstrates expertise in conveying technical and functional concepts for a specific technical specialty.
- Identifies improvements to project standards to achieve high quality services/products. This is a professional position which may require subject matter expertise consistent with demanding and rare technological skills.
- May require coordination of programming activities being conducted by the application development team.
- Confers with other business and technical personnel to resolve problems of intent, inaccuracy, or feasibility of computer processing and project design.
- Works with necessary personnel to determine if modifications are necessary with interested personnel to determine necessity for modifications or enhancements.
- Leverages excellent written and verbal communication skills to develop new business process and programming solutions as directed by business and technical stakeholders.
- May coordinate activities of application implementation and upgrades.
- Able to identify best practices and standards for the use of aproduct.
- Proven track record of hands-on technical design and implementation work within large complex systems.
- Proven hands-on technical work with a variety of technologies.
- Demonstrated technical expertise integrating a variety of diverse technical environments and cross-platform technologies.
- Delivers support for industry specific applications that require integration with statewide systems or applications.
- Interacts with executive level business users or technical experts.
- Advanced experience in the required technical subject matter.
- May function as a niche technical SME (Subject Matter Expert).
- Has proven experience across large and complex implementations and systems.
Minimum Education/Certification Requirements:
Bachelor’s degree in IT or related field or equivalent experience
Experience:
providing IT Support in a public safety environment: 2 years (Preferred)
1-5 yrs. conveying technical and functional concepts: 5 years (Preferred)
1-5 yrs. preparing complex technical documentation: 5 years (Preferred)
plan, coordinat, monitor project activities: 3 years (Preferred)
leading projects, ensuring are in compliance: 3 years (Preferred)
providing technical diagnostics, troubleshooting: 5 years (Preferred)
responding and troubleshooting end users technical concerns: 5 years (Preferred)
diagnosing and repairing peripheral equipment: 5 years (Preferred)
tracking and escalating open technical issues: 5 years (Preferred)
public safety IT environment: 5 years (Preferred)
providing technical assistance: 5 years (Preferred)
supporting application functionality and access: 5 years (Preferred)
providing determination between N/W: 5 years (Preferred)
desktop imaging, deployme: 5 years (Preferred)