Appointment Scheduler / Reorder Assistant (HIGH VOLUME CALLS)
Position Overview: We are currently seeking a outgoing, detail-oriented and organized individual to join our team as an Appointment Scheduler/Reorder Assistant. In this role, you will play a crucial part in ensuring the smooth operation of our daily sales activities, managing appointments, and providing essential reorder support to our team by making 150 - 200 calls per day.
Job Responsibilities:
Appointment Scheduling:
Manage and coordinate reorder appointments and demo meetings for the sales team.
Utilize scheduling software to optimize sales call appointment booking and resource allocation.
Make 150 - 200 calls per day.
Customer Interaction:
Act as the first point of contact for clients, providing professional and friendly assistance.
Respond to customer inquiries, resolve issues, and ensure customer satisfaction.
Administrative Support:
Perform general sales assistant tasks, including data entry, filing, and calling customers for reorders.
Assist with the preparation of reports, presentations, and other documentation.
Communication:
Communicate effectively with team members to coordinate schedules and ensure efficient workflow.
Handle incoming calls and directing them to the appropriate sales team members.
Record Keeping:
Maintain accurate and up-to-date records of appointments, client interactions, and other relevant information.
Assist in maintaining organized electronic and physical filing systems.
Qualifications:
Proven experience as an appointment scheduler or salesperson is preferred.
Strong organizational and time-management skills.
Excellent communication and interpersonal abilities.
Proficient in using office software and scheduling tools.
Attention to detail and accuracy in record-keeping.
Ability to multitask and prioritize tasks effectively.
Education and Experience:
High school diploma or equivalent; additional qualifications in sales or marketing are a plus.
Previous experience in a similar role is advantageous.
Job Type: Part-time (Can become a Full-time position.)
Pay: $12.00 per hour
Expected hours: 20 - 30 per week
Schedule:
Monday to Friday
Experience:
Sales/Marketing: 1 year (Preferred)
Appointment scheduling: 1 year (Preferred)
Ability to Commute:
Shreveport, LA 71106 (Required)
Work Location: In person