The Aquatic Facility Training Consultant will work with new and existing franchisees to help prepare instructors for opening through in-water training. At school openings, the Consultant will observe, assist where necessary, and share lesson quality best practices.
The Consultant will also research, develop, and deliver curriculum training pieces that help with lesson quality, lesson quality analysis, and customer communication. The ideal candidate has a swimming background and/or Goldfish Swim School experience as well as a passion for water safety.
About Goldfish Swim School
Goldfish Franchising is one of the leading learn-to-swim franchise organizations with swim school facilities for kids ages 4 months to 12 years. Our proven confidence-building curriculum promotes a love of swimming and teaches children to be safer in and around the water.
We don’t just have a mission. We live and work by our competencies, core values, and the desire to maintain a “get it” mentality, a “want it” attitude, and the “capacity” to learn and grow professionally and personally.
Goldfish Core Values: Core values are the guiding principles that define our culture and make us unique.
We go above and beyond with every detail to create a GOLDEN EXPERIENCE!
We believe in nurturing a culture that provides WOW! CUSTOMER SERVICE.
We do the right things, make the right decisions, and treat people with INTEGRITY, COMPASSION, and TRUST.
We meet and exceed expectations so you see EXTRAORDINARY RESULTS.
We make a big deal about life’s accomplishments by remembering to CELEBRATE!
Primary Responsibilities:
Perform in-water training at schools and support schools at KIP/Opening
Visits to schools that are underperforming and overperforming in lesson quality reviews
Observe classes
Conduct in-water curriculum checklists
Review
Provide feedback and training support
Monitor swim lesson quality and performance through department KPIs
Help identify curriculum refinements as necessary
Stay current with the latest research related to swimming curriculum and instruction
Develop and follow measurement systems to ensure accountability related to teaching outcomes desired
Monthly calls with assigned schools to discuss their current lesson quality challenges, curriculum training materials, and potential solutions
Contribute potential improvements in curriculum quality and teachability
Work collaboratively with the curriculum team to determine possible changes that meet the needs of students and instructors
Maintain professional and technical knowledge by attending educational workshops and reviewing professional publications
Support Science of Swim Play methodology
Work seamlessly with other departments in the organization to incorporate company values in learning and development materials
Desired Skills & Abilities:
A background in instruction, curriculum, and assessments
A proactive self-starter with the ability to multitask, establish and rearrange priorities, and maintain focus in a fast-paced environment
Excellent information-gathering and observation skills
Great analyzer of the curriculum’s effectiveness
Works well in teams
Must be able to travel to schools within a given region
Excellent communication skills
Excellent at providing clear feedback and direction
Leads by example through the vision set by the founders of the company
Has a passion for swimming and for teaching children how to swim
Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.