Arborist Sales Representative

Tree Service

Arborist Sales Representative

Chattanooga, TN
Full Time
Paid
  • Responsibilities

    The Arborist Sales Rep is a challenging year-round position requiring knowledge and experience with tree care, tree evaluation, plant health care and industry approved tree care practices as well as practical experience in estimating tree services. You must understand all of the logistics required to successfully deliver a crew, and you must be able to guarantee a quality work product along with an excellent client experience. A successful Arborist Sales Rep has a strong work ethic and is a self-starter who enjoys interacting with the public and our employees. Training is provided to familiarize with sales and operation procedures.

    Major Objectives: The primary objective of the Arborist Sales Rep is to follow up on requests for service, generate sales opportunities, and meet sales goals while creating 100% positive customer interactions. Primary duties will include surveying residential and commercial properties, handling client proposal requests, performing site inspections to identify and determine necessary arboricultural recommendations and managing tree crews.

    Essential Functions:

    Must be able to accurately estimate time and cost for crews to carry out pruning, removal, cabling, or any other proposed tree care needs

    Perform site inspections for proposal preparation

    Develop and maintain long-term relationships with clients

    Maintain neat, clean, and professional appearance and image while on customers' sites

    Effectively manage, lead and mentor staff on the tree crews

    Responsibilites:

    Sales prospecting using consultative sales techniques to build long standing business relationships

    Estimating job costs and providing estimates to prospects and clients

    Following up on estimates

    Negotiating contracts and working with office staff to schedule work

    Drafting work orders and instructing crews on key elements of job scope/requirements to ensure that executed work meets client expectations

    Set up crews, supervise work being performed, and complete jobs to clients' satisfaction

    Following up with customers immediately after a job has been completed to ensure work performed met expectations and resolving issues as needed

    Invoice customer immediately after job is complete to customer's satisfaction

    Following up with customers on past due invoices

    Obtain referrals from clients, netwrk, and develop new business

    Continually prospects for new business

    Assisting with crew training on proper tree care techniques and reviewing crew work for safety, quality and efficiency

    Demonstrating role model behaviors on ethics and integrity as well as positively promoting the Company culture

    Use CRM and estimating job software

    Other duties as assigned

    Requisite Knowledge, Skill, and Abilities:

    A minimum of 2-3 years of hands-on tree service experience, including knowledge of trees and plant health care required

    ISA Certified Arborist certification required

    Ability to effectively price tree care recommendations and other services offered

    Proven sales track record and ability to attain required sales goals

    Excellent customer service skills and telephone etiquette

    Excellent organizational skills - ability to multi-task and prioritize

    Ability to identify problems and workin conjunction with others to implement effective solutions

    Attentive to details, analytical skills, and basic computeer and math skills

    Great listening skills and excellent verbal and written communication skills

    Must be reliable individual, self-motivated with a can-do, positive, and upbeat attitude

    Valid Driver's License with clear driving record

    Ability to pass pre-employment drug and background check

    CDL and the ability to speak both English and Spanish fluently are a plus

    Compensation: Compensation based on qualifications and experience.