Job Description

Brightspeed is looking for a driven, assertive and energetic Technical Project Manager. The Technical Project Manager will lead a variety of projects of varying sizes from start to finish, coordinating project team members, developing and managing to the project budget, schedule, and operating procedures, gathering and reporting project status, risks, and dependencies.

This role will report directly to the Director of Operational Governance to provide portfolio management support. They will work with cross-functional teams to gather, synthesize, and present data in a manner that supports informed decision-making. A key focus will be on creating high-quality reports and presentations tailored for senior executives, ensuring that complex information is communicated clearly and effectively.

As Technical Project Manager, you will have the following duties and responsibilities:

• Senior Leadership and Stakeholder Support: * Provide comprehensive project and program updates to senior leaders and key stakeholders, ensuring alignment with organizational priorities. * Develop executive-friendly status updates and presentations to communicate progress, challenges, and recommendations effectively. * Translate technical and operational information into strategic insights. * Communicate effectively across cross-functional teams, fostering open, productive dialogues to drive collaboration and successful outcomes
• Portfolio Management Coordination: * Collaborate with project managers to gather and deliver accurate and timely portfolio progress updates. * Ensure clear communication of interdependencies among projects to foster alignment and shared understanding across all stakeholders.
• Project Planning and Execution: * Lead the planning and execution of projects and programs with cross-functional teams, ensuring successful delivery within defined scope, timeline, and budget constraints. * Facilitate the definition of project goals, tasks, and resource requirements.
• Evaluate and Develop Business Continuity Plans: * Assess and update business continuity and disaster recovery (DR) plans to mitigate risks and align with organizational changes. * Drive improvements in project delivery processes and tools to enhance efficiency and consistency.

Qualifications

WHAT IT TAKES TO CATCH OUR EYE:

• Bachelor’s degree in Telecom, Operations Leadership, Business, IT, or equivalent experience
• 5+ years of experience managing cross-functional and/or cross-team projects
• 5+ years of executive support with excellent written, verbal, and presentation skills.
• Proficiency in analyzing metrics and creating executive-friendly dashboards and presentations.
• Proven ability to lead cross-functional teams and motivate stakeholders without direct authority.
• Detail orientated ensuring accuracy in documentation, reporting, and deliverables.
• Adept at balancing competing priorities, anticipating challenges, and fostering collaboration across diverse teams to achieve organizational goals.
• Proficient in Microsoft Office applications
• Experience Smartsheet, JIRA, MS Project, and Confluence
• Proficient in project planning and life cycle development tools
• Certified Project Management Professional (PMP), Six Sigma, or Project Management Degree

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Additional Information

WHY JOIN US?

** We aspire to contemporary ways of working.**

Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

** We offer competitive compensation and comprehensive benefits.**

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.

Diversity, equity and inclusion are at the center of our grounding belief in Being Real.

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer/Veterans/Disabled

For all applicants, please take a moment to review our Privacy Notices:

• Brightspeed’s Privacy Notice for California Residents
• Brightspeed’s Privacy Notice