Area Manager

Hangry Joe's Hot Chicken

Area Manager

High Point, NC +1 location
Full Time
Paid
  • Responsibilities

    Benefits:

    Dental insurance

    Employee discounts

    Health insurance

    We are looking for an experienced and passionate Restaurant Area Manager to join our team.

    As a Restaurant Area Manager, your primary responsibility is to the customer, ensuring that every guest has a wonderful experience.

    To be successful as a restaurant Area manager you should have excellent communication skills and a passion for customer service. You should be someone who leads by example, both in how you interact with your team as well as how to support our guests.

    You will also assume a variety of responsibilities and duties such as recruiting and hiring restaurant staff, training, overseeing food quality, creating and executing restaurant marketing strategies, as well as greeting and serving restaurant guests and supporting service. Below is a more exhaustive list of your expected duties.

    JOB DUTIES:

    Manage and oversee restaurant operations for 4-5 fast casual restaurants

    Deliver exceptional guest services

    Ensuring guest satisfaction

    Plan and develop the overall restaurant marketing strategy

    Respond efficiently to customer questions and complaints

    Organize and supervise shifts

    Manage and lead staff

    Develop staff

    Hire new employees

    Terminate employees when necessary

    Training and evaluate staff performance

    Manage food cost, forecast requirements, and maintain inventory

    Manage restaurant supplies including smallwares

    Control costs and minimize waste

    Create and nurture a positive working environment

    Implement innovative strategies to improve productivity, sales, and food quality.

    JOB REQUIREMENTS:

    Ideally, 5+ years of experience managing multiple locations

    Ideally, 5+ years of experience customer service management

    Computer literacy

    Familiarity with restaurant management software

    Strong leadership, motivational and people skills

    Good financial management skills

    Critical thinker and problem-solving skills

    Team player

    Good time-management skills

    Great interpersonal and communication skill s

    Complete our short application today!

  • Locations
    High Point, NC • Hickory, NC