Job Description

The Area Vice President is responsible for leading the overall relationship with health plan clients to ensure that client value is realized, as well as identifying, pursuing, and securing new business opportunities to drive company growth of Press Ganey solutions.

Our clients leverage our solutions to unlock deep and robust insights across the member journey. Our Human Experience platform is designed to improve member experience, reduce member churn, and make Star Ratings better to accelerate plan performance. It all starts with feedback, insights, and analytics—delivered as only Press Ganey can.

Duties & Responsibilities:

• Serve as the overall relationship manager for the client and be responsible for retention of existing client revenue through developing outstanding relationships across all levels of the organization, especially within the executive suite.
• Lead the client value strategy, navigating the C-suite and other business leaders, to ensure the client is maximizing the relationship.
• Identify sales opportunities and engage with the sales team to partner on securing growth.
• Develop and implement effective business development strategies to generate net new business.
• Identify and target potential clients through market research, networking, and lead generation.
• Conduct presentations and demonstrations to prospective clients to showcase our solutions.
• Manage the sales pipeline ensuring targets are met.
• Analyze market trends and competitor activities to identify new opportunities and adjust strategies as needed.
• Responsible for meeting regularly with the C-Suite (including ongoing Executive Briefings) to align with the strategy and goals of the client organization.
• Demonstrate deep knowledge of client and develop recommendations based on clients’ business needs and usage patterns.
• Work cross functionally across Press Ganey to fulfill on client value proposition and address client needs/concerns. This includes facilitating on-demand and proactive guidance for the client.
• Provide market insights and strategic advice.
• Understand client Partnership Dashboard (including Voice of Client and internal client health assessment) and implement plans to address.

Qualifications

• 5-10 years sales experience
• Experience in selling to health plans (payers) and TPAs (Third-party Administrator)
• Understanding of Health Plans, including Star Ratings, HEDIS measures, Medicare, Medicaid, etc.
• Excellent interpersonal, communications, listening, and presentations skills.
• Solid working knowledge of strategic planning, execution of strategy, business development and sales
• Demonstrated solid leadership qualities and organizational skills
• Flexible to work between the hours of 8AM ET and 5PM ET including weekends and holidays with the possibility to flex up or down hours depending on business needs.

Education:

• Bachelor’s degree and 5+ years of prior relevant experience

Additional Information

Press Ganey Associates LLC is an Equal Employment Opportunity/Affirmative Action employer and well committed to a diverse workforce. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, and basis of disability or any other federal, state or local protected class.

Pay Transparency Non-Discrimination Notice – Press Ganey will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

The expected base salary for this position ranges from $101,000 to $160,000. _ ****_ It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered. In addition to base salary and a competitive benefits package, successful candidates are eligible to receive a discretionary bonus or commission tied to achieved results.

All your information will be kept confidential according to EEO guidelines.

Our privacy policy can be found here: https://www.pressganey.com/legal-privacy/

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