Family Entertainment Center Host

Arena Sports

Family Entertainment Center Host

Mill Creek, WA
Part Time
Paid
  • Responsibilities

    Join our FEC Team!

    Fun and friendly environment

    Lead memorable activities for families

    Flexible and consistent hours

    Competitive wages

    Tip pool

    Paid training

    Paid sick time

    401(k) with employer match (upon eligibility)

    Referral program

    Opportunity for advancement

    Fitness-casual dress code

    Employee discounts

    $19/month gym membership at Magnuson Athletic Club

    Job Summary

    Arena Sports Family Entertainment Center (FEC) Hosts are conduits for customer fun. Whether it’s greeting customers, helping them with the rules and safety protocols of the attractions, or just making sure things are running smoothly our FEC Hosts are on the front lines providing enthusiastic customer service and support so everyone can have a great time.

    Company Overview

    Arena Sports is a family-run business dedicated to family fun. We offer great soccer leagues and classes year-round. We also offer other ways to play, celebrate, and learn through our camps, birthday parties, inflatable FunZones, restaurants, and Family Entertainment Centers.

    Mill Creek FEC Attractions: Ropes Course, Climbing Wall, Laser Tag, Bowling Alley, Mini-Golf Course, Arcade, inflatable FunZone

    Magnuson FEC Attractions: inflatable FunZone

    Issaquah FEC: inflatable FunZone; Coming soon - Laser Tag, Escape Rooms, Sports Simulator, Arcade!

    Responsibilities

    Complete opening and closing safety checklists for your attraction

    Greet customers

    Explain safety rules, policies, and how to purchase entry to customers

    Answer customer questions about the different FEC attractions including rules, policies, and hours of operation

    Adhere to FEC safety rules

    Set up, clean up, and maintain the attractions. Tasks may include deep cleaning, testing, and fixing equipment.

    Ensure customers are following rules and policies

    Performs other related duties as assigned by the Supervisor or Manager

    Qualifications

    FEC Hosts are team players who are enthusiastic, friendly, reliable, detail-oriented, and willing to go the extra mile for all customers.

    Previous customer service experience is preferred but not required.

    Must be able to communicate clearly.

    Must be able to work weekends.