Patient Care Coordinator *3 days a wk * Contract *Lake Success, NY*

Endocrinology practice located Lake Success.

Hours: Monday, Wednesday, Thursday 9am -5pm,

Tuesday 11am -7pm, Friday 8am -4pm

Responsibilities:
• Greets patients, family members, and guests with a friendly smile
• Assists patients with signing in and completing registration
• Enters and scans patients’ demographic and insurance information into Epic
• Verifies insurance eligibility and benefit information; informs patients of insurance benefits
• Collects co-payments and patient balances
• Answers incoming phone calls courteously and prompt manner; directs calls and takes messages
• Assists physician and clinical staff by coordinating follow-up care for patients; schedules referral appointments for patients and obtains authorization for diagnostic testing
• Sends patient records to primary care physician
• Assists with other tasks as assigned

Positions in this function assist in the care of the patient by following through on Provider orders for treatments. Individuals may be responsible for taking the patients vital signs, conducting blood draws or take x-rays as certified. Individuals in this function typically have certification or are working towards their certification as a Medical Assistant or.... May also be responsible for overseeing and participating in day to day clinical care of patients.

Required Qualifications:
• High school education or equivalent experience
• Customer service experience and solid computer skills
• Ability to work a flexible schedule. Open 5 days a week , candidate would have 2 days off


Preferred Qualifications:
• Associates Degree or some college coursework completed
• Epic experience
• Medical office experience; Urgent Care experience
• Knowledge of insurance carriers and managed care plans