Assistant Bakery Manager

Nothing Bundt Cakes - White Marsh

Assistant Bakery Manager

Nottingham, MD
Full Time
Paid
  • Responsibilities

    At Nothing Bundt Cakes, the Baker is at the heart of it all. Dedicated to perfecting the craft, you see beauty in raw ingredients and strive for consistency when you make our guests’ favorite recipes. You’ll make the cakes that make people’s day, so you’ll get to enjoy yours as well.

    Here are a few reasons working here is so sweet: Enjoy your evenings: We close earlier than most food service jobs. We offer flexible work schedules. We’re keeping it casual. T-shirts and sneakers are where it’s at! Cake discounts. Yummm! This job is fun. It’s literally a piece of cake! This is a great place to make new friends! It smells great here, all the time, and you will too! You’ll get trained. Not only on crafting cake, but on growing your career.

    Job description

    The Nothing Bundt Cakes (NbC) Assistant Bakery Manager works alongside the Bakery Manager and team members to create the highest-quality cakes, a warm, welcoming environment, and superior guest experience. The Assistant Bakery Manager shares in team leadership and collaborates with the Bakery Manager in driving sales and profitability, executing day-to-day responsibilities and ensuring that all aspects of the bakery operation comply with NbC standards. This role serves as an important carrier of the NbC culture to reinforce core values and bring our brand to life for our team members and guests.

    Responsibilities

    • Prioritizes the guest experience, models superior guest engagement and fosters a positive work environment.

    • Partners with the Bakery Manager in leading all aspects of the guest experience, cake production, brand and merchandise presentation, work environment, P&L management, and inventory control.

    • Supports the Bakery Manager in recruiting, selecting and training team members, directing daily work responsibilities, and providing performance feedback and coaching.

    • Ensures NbC product, service, bakery environment, and visual merchandising standards are consistently upheld and that all bakery operations adhere to food and health safety standards and NbC policies and procedures.

    • Assists the Bakery Manager in executing operational and administrative responsibilities, which may include cake production plans, productivity goal setting, team scheduling, supply ordering, sales and labor reporting, basic accounting and expense control procedures, and payroll processing.

    • Co-manages special-order fulfillment via web and email for individual guests and corporate accounts as well as large, complex orders and deliveries.

    • Co-facilitates the opening and closing of the bakery, including cash-drawer balancing and bank deposits.

    • Contributes to marketing strategy execution in the local community by helping to coordinate and participating in special, brand-building events.

    • Maintains hands-on knowledge of all bakery roles and steps in regularly to perform various responsibilities as business needs dictate.

    Qualifications:

    •Spirit of a Champion •Demonstrates an intense drive, a commitment to excellence and a passion to succeed •Projects warmth, enthusiasm, and optimism that attracts and energizes others •Builds positive, productive relationships and communicates often and openly •Demonstrates an unwavering guest focus and strong interpersonal skills, with the ability to engage, empower and motivate a team and communicate effectively in both oral and written form •Has the ability to delegate tasks, communicate clear expectations, direct others' work and manage performance •Is highly organized and resourceful, can balance multiple priorities and demonstrates strong follow-up skills •Possesses strong problem-solving skills, with the ability to accurately assess situations and identify issues, develop possible solutions and take the appropriate courses of action •Demonstrates strong learning agility, with a passion to grow and excel •1-3 years of guest-facing experience in a retail, restaurant or food service environment, preferably in a lead role with progressive managerial responsibilities •Demonstrated success creating a superior guest experience and coaching others to do the same, training new team members, directing the work of others, and achieving productivity goals •Basic proficiency in Microsoft Word, Excel and Outlook, with comfort in learning new technologies Responsibilities •The Assistant Bakery Manager shares in team leadership and collaborates with the Bakery Manager in driving sales and profitability, executing day-to-day responsibilities and ensuring that all aspects of the bakery operation comply with NbC standards •This role serves as an important carrier of the NbC culture to reinforce core values and bring our brand to life for our team members and guests •Prioritizes the guest experience, models superior guest engagement and fosters a positive work environment •Partners with the Bakery Manager in leading all aspects of the guest experience, cake production, brand and merchandise presentation, work environment, P&L management, and inventory control •Supports the Bakery Manager in recruiting, selecting and training team members, directing daily work responsibilities, and providing performance feedback and coaching •Ensures NbC product, service, bakery environment, and visual merchandising standards are consistently upheld and that all bakery operations adhere to food and health safety standards and NbC policies and procedures •Assists the Bakery Manager in executing operational and administrative responsibilities, which may include cake production plans, productivity goal setting, team scheduling, supply ordering, sales and labor reporting, basic accounting and expense control procedures, and payroll processing •Co-manages special-order fulfillment via web and email for individual guests and corporate accounts as well as large, complex orders and deliveries •Co-facilitates the opening and closing of the bakery, including cash-drawer balancing and bank deposits •Contributes to marketing strategy execution in the local community by helping to coordinate and participating in special, brand-building events •Maintains hands-on knowledge of all bakery roles and steps in regularly to perform various responsibilities as business needs dictate •Goes above and beyond to support and develop the team and create a superior guest experience •Keeps the good of the team and guests ahead of personal interests or gain

    Knowledge, Skills, and Abilities:

    Is able to understand written and oral directions, interpret instructional documents such as recipes, operating procedures, and health and safety rules, and apply knowledge to perform job responsibilities.

    Please note that NbC recipes are available in English and Spanish.

    Understands basic units of measurement used in the U.S.

    Has the ability to perform repetitious, physical tasks that require the strength to lift items of moderate to heavy weight (as much as 50 pounds) and stand for extended periods of time.

    Is able to operate commercial-grade ovens and other bakery equipment and work adjacent to a high-heat source.

    Is meticulous about using exact measurements, paying strict attention to timing and working on a tight, fast-paced production schedule.

    Can evaluate products, processes, information, and surroundings to determine compliance with standards.

    Possesses the discipline and attention to detail to strictly adhere to health and safety practices and work environment standards.

    Is diligent, organized and self-motivated, with the ability to operate independently with minimal supervision.

    Education, Certifications and Work Experience Requirements:

    Applicants must be 18 years of age or older.

    While no formal education or work experience is required, previous experience in another leadership support role at a bakery, restaurant or foodservice environment is a plus.

    Work Availability:

    Must have the flexibility to work various shifts, including early mornings, evenings, weekends and holidays, based on changing business demands.

    Core Values and Competencies:

    Servant's Heart

    Goes above and beyond to support the team or guest, and is reliable, trustworthy and responsive.

    Keeps the good of the team or guest ahead of personal interests or gain.

    Displays humility and empathy in interactions with others.

    Spirit of a Champion

    Demonstrates pride in responsibilities, an intense drive and a passion to succeed.

    Takes initiative and 100% ownership of responsibilities, with zero excuses for issues within direct control.

    Operates with a strong sense of urgency and adheres to NbC brand standards.

    Genuine Connections

    Projects warmth, enthusiasm, and optimism that attracts others.

    Builds positive, productive relationships with all team members.

    Listens actively and communicates openly, clearly and respectfully.

    Join Our Growing Family

    From "Happy Birthday" to "Just Because," Nothing Bundt Cakes® is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections.

    With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family!

    Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.

    Apply now. Joy is the job.

    Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.

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