Job Description

• Assists with front desk coverage, greeting customers, and directing customers to appropriate areas/services
• Provides assistane with phone coverage in designated areas
• Maintains accurate data entry to external customer databases and internal databases
• Provides administrative support to senior project management
• Verifies eligibility for program service
• Maintains job seeker case files in an audit-ready state
• Maintains a professional appearance
• May be assigned other tasks and duties reasonably related to their job responsibilities

Qualifications

• At least three years of customer service experience with strong communications skills
• Experience working in a high-volume work environment
• Strong organization skills and computer skills
• Ability to maintain a high level of accuracy in preparing and entering information
• Capability to follow instructions well
• Adaptable, flexible, and a fast learner
• Creative and able to meet deadlines
• Works well under pressure and within a team concept
• Familiarity with the communities being served, with knowledge and understanding of local needs and resources
• One to three years of experience in workforce development or related programs preferred
• Bilingual a plus

Education / Work Experience:

• Associate degree from an accredited university/college, or at least three to five years of clerical experience

Additional Information

All your information will be kept confidential according to EEO guidelines.

Equus Workforce Solutions is a leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work by focusing on the development, design, and delivery of demand-driven workforce solutions.

When you join Equus, you can expect extensive learning opportunities and networking programs. But most of all you can expect to make a lasting impact on the lives of others.

At Equus we are strengthened by diversity. We are committed to providing a work environment in which everyone is included, treated fairly and with respect. Equus Workforce Solutions is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, or reprisal or any other characteristic protected under state, federal, or local law.