Benefits:

Employee discounts

Health insurance

Training & development

Job Title: Assistant Manager

Location: Okemos, MI

Company: Planet Fitness

Job Type: Full-time

About Planet Fitness

At Planet Fitness, we pride ourselves on creating a Judgment Free Zone® where our members can work toward their fitness goals in a clean, comfortable, and welcoming environment. We’re looking for an Assistant Manager who is passionate about customer service, leadership, and creating a positive gym experience for our members.

Job Summary

As an Assistant Manager, you will support the Club Manager in daily operations, ensure high-quality customer service, and help lead the team to success. Your responsibilities will include member engagement, staff supervision, facility upkeep, and assisting with sales and promotions.

Key Responsibilities

Leadership & Team Development:

• Assist in hiring, training, and developing staff to provide top-tier customer service.

• Lead by example to foster a positive and motivated work environment.

• Step in as acting manager when needed.

Member Experience & Customer Service:

• Ensure every member and guest has a welcoming, friendly, and positive experience.

• Handle member inquiries, concerns, and feedback in a professional manner.

• Maintain a clean and safe facility that aligns with Planet Fitness standards.

Operations & Sales:

• Assist in managing club operations, including opening/closing procedures and daily maintenance.

• Support membership sales, promotions, and retention efforts.

• Monitor and maintain club inventory, supplies, and equipment.

• Ensure adherence to all company policies and procedures.

Qualifications & Skills

• Previous leadership or management experience preferred (fitness, retail, hospitality, or customer service industries).

• Strong customer service and communication skills.

• Ability to work a flexible schedule, including nights, weekends, and holidays.

• Basic computer proficiency (Microsoft Office, email, scheduling systems).

• A passion for fitness and creating a positive environment for others.

Benefits & Perks

• Competitive pay

• Free Planet Fitness membership

• Growth and career advancement opportunities

• Health, dental, and vision benefits (if applicable)

• Paid time off and holiday pay

How to Apply

If you’re ready to join a team that’s dedicated to creating a Judgment Free® fitness experience, we’d love to hear from you! Apply today by submitting your resume and cover letter to [Insert Application Instructions].

Join Planet Fitness and help us make fitness fun, inclusive, and rewarding!

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.