Assistant Customer Service Manager

Nino Salvaggio International Marketplace

Assistant Customer Service Manager

Saint Clair Shores, MI
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Dental insurance

    Employee discounts

    Free food & snacks

    Health insurance

    Paid time off

    Nino Salvaggio is currently looking for an Assistant Customer Service Manager for our St Clair Shores location.

    RESPONSIBILITIES:

    Assist customer service manager with effectively directing and supervising all functions and activities of the department and personnel to ensure optimum productivity, excellent customer service and satisfactory results.

    Assist customer service manager with all aspects of the customer service department, including but not limited to: cash management, line flow and customer service, scheduling, counseling, attendance tracking, cash counting, line control, refunds, audits, etc.

    Place primary importance on delivering superior customer service.

    Maintain attention to detail, completing multiple or repetitive tasks, including cash handling.

    Operate cash register when needed.

    Demonstrate a serious commitment to accuracy, especially as it pertains to cash management and quality while meeting goals or deadlines.

    Ensure that cashiers are assisted with price checks in a prompt and timely fashion.

    Promote customer good will by providing high standards of customer service, insuring that all cashiers and courtesy clerks (baggers) do the same.

    Other duties as assigned.

    QUALIFICATIONS:

    High school diploma or GED, required.

    Previous cash handling experience, required.

    Previous customer service experience, required.

    Previous management experience, required.

    Must be able to work early mornings, nights and weekends.

    Must have reliable transportation.

    BENEFITS:

    Health

    Dental

    Vision

    Short term disability

    Accident

    Hospitalization

    Critical illness

    Cancer

    Life insurance

    Flexible spending

    Education reimbursement

    401K match

    Employee discount

    Company paid life insurance policy

    Company paid LTD policy

    If you are interested in this position, please follow the 2 step application process which includes a formal application after some initial questions.

    EOE