The Hilton Charlotte University Place is currently hiring an Assistant (Event Services) Banquet Manager. Responsible for assisting the Banquet Manager in leading the operations of the event services team to ensure superior quality of service and room arrangement for all meetings and events. Responsibilities: • Participates in the training, scheduling, and management of all department team members • Directs the proper set-up and breakdown of all events • Ensures team member and guest safety in the set-up and arrangement of events • Assists in the set-up, service, and breakdown of events as business needs and staff levels dictate • Works closely with the Culinary team to ensure proper meal counts and scheduling of staff • Directs the proper service of food and beverage in accordance with contractual agreements • Participates in the conducting of pre-event meetings with staff to ensure proper service • Greets and maintains communication with the event contact before and throughout the event to ensure service and all other arrangements meet/exceed expectations • Completes final billing and ensures payments are processed in accordance with company policy/procedures • Maintains cleanliness of all event spaces, service areas, and equipment • Directs and ensures the proper handling, usage, and storage of all banquet equipment and supplies • Fills in for the Banquet Manager in his/her absence • Ensures team members adhere to property uniform standards • Maintains constant communication with fellow leadership • Carries out supervisory responsibilities according to company policies and procedures and applicable regulations including, but not limited to, training, planning, assigning/directing work, rewarding/disciplining team members, and addressing complaints/solving problems • Complete all required event/shift reports • Perform duties with the ability to lift/carry/move up to 50 pounds regularly • Performs other duties as assigned by management Qualifications: • Hotel Banquets: 2-3 years (preferred)

• Participates in the training, scheduling, and management of all department team members • Directs the proper set-up and breakdown of all events • Ensures team member and guest safety in the set-up and arrangement of events • Assists in the set-up, service, and breakdown of events as business needs and staff levels dictate • Works closely with the Culinary team to ensure proper meal counts and scheduling of staff • Directs the proper service of food and beverage in accordance with contractual agreements • Participates in the conducting of pre-event meetings with staff to ensure proper service • Greets and maintains communication with the event contact before and throughout the event to ensure service and all other arrangements meet/exceed expectations • Completes final billing and ensures payments are processed in accordance with company policy/procedures • Maintains cleanliness of all event spaces, service areas, and equipment • Directs and ensures the proper handling, usage, and storage of all banquet equipment and supplies • Fills in for the Banquet Manager in his/her absence • Ensures team members adhere to property uniform standards • Maintains constant communication with fellow leadership • Carries out supervisory responsibilities according to company policies and procedures and applicable regulations including, but not limited to, training, planning, assigning/directing work, rewarding/disciplining team members, and addressing complaints/solving problems • Complete all required event/shift reports • Perform duties with the ability to lift/carry/move up to 50 pounds regularly • Performs other duties as assigned by management