Are you looking for a rewarding leadership opportunity and have previous experience as a front desk agent? We’re hiring a hotel assistant front office manager to lead our already fantastic team. You’ll be responsible for managing the reception area, supervising front office staff, enforcing hotel policies, and ensuring guest services are exemplary. Applicants should have experience in the hospitality industry, demonstrate a commitment to customer service, and come to work with a positive attitude. If you have management skills and enjoy providing excellent customer service, apply today! Responsibilities: • Generate occupancy reports and compile financial information for the general manager • Communicate with hotel guests face-to-face and over the phone, ensure all their questions are answered satisfactorily, and handle any complaints • Oversee all operations at the front desk and ensure the highest level of customer satisfaction for every guest • Manage the hiring, training, and supervision of all front office staff members, and ensure they’re providing exceptional guest service and uphold hotel policies • Make sure to adhere to the front desk budget and put in orders for office supplies as needed Qualifications: • Over 2 years of experience in office management in the hospitality industry as a front desk supervisor or similar position • Proficient bookkeeping skills, including experience with Microsoft Word and Excel, strongly desired • Must possess a high school diploma or equivalent certification (GED) • Have superb communication skills, management skills, and multitasking skills • 1 year of previous experience working in the hospitality industry

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