Job Description

Reporting to the Director of Front Office, responsibilities and essential job functions include but are not limited to the following:

• To assist the guests during and throughout their stay and insure all complaints are handled in a caring and professional manner with the proper corrective actions taken.
• To ensure high levels of performance and to motivate all the Front Office team members, focusing on his/her specific strengths and opportunities.
• To maintain open lines of communication with all other hotel departments.

Qualifications

• Ability to smile warmly and sincerely and express his/her thoughts and actions in a professional manner.
• Strong communication skills to interact with all types of guests and employee situations.
• Past managerial experience is preferred; demonstration of leadership qualities and skills is acceptable.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are, and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! \ #BELIMITLESS

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