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Assistant General Manager Beverage Operation

HangOverEasy

Assistant General Manager Beverage Operation

Cincinnati, OH
Full Time
Paid
  • Responsibilities

    Benefits:

    Dental insurance

    Health insurance

    Paid time off

    Training & development

    Vision insurance

    We are seeking an experienced bartender and leader to support our bar operation.

    Responsibilities:

    70% Beverage Service and Guest Interaction

    Craft and serve beverages, ensuring consistency, quality, and presentation align with our standards.

    Engage with guests, ensuring their needs are met and experiences are positive and memorable.

    Maintain a clean, organized, and inviting bar area, adhering to health and safety regulations.

    Possess and maintain in-depth knowledge of our menu items, preparation methods, and ingredient profiles.

    Engage with guests to share menu insights, offer recommendations, and enhance their dining experience, while also identifying opportunities to increase sales where appropriate.

    15% Team Leadership and Development

    Lead and mentor the bar team, providing guidance, support, and feedback.

    Facilitate training sessions for new hires and ongoing training for existing team members.

    Ensure the team adheres to all policies, procedures, and service standards.

    Ensure the team is proficient in menu knowledge and capable of confidently and accurately communicating with guests about our offerings.

    15% Administrative and Compliance Duties

    Assist in management of bar inventory, ensuring adequate stock levels, and place orders as needed.

    Ensure compliance with all relevant liquor laws and licensing requirements.

    Assist in administrative tasks, including scheduling, inventory management, and reporting.

    Address and resolve any issues or discrepancies in billing or service.

    Be responsible for managing the cash drawer, ensuring accurate transactions, and securely closing out and balancing the drawer at the end of each day.

    Requirements

    Proven experience as a bartender, with leadership experience preferred.

    Extensive knowledge of mixology, spirits, wine, and beer.

    Exceptional customer service and communication skills.

    Ability to lead, inspire, and support a team.

    Proficiency in managing bar operations, including inventory, ordering, and compliance.

    Flexibility to work various shifts, including weekends, and holidays.

    Commitment to adhering to all relevant health and safety regulations and organizational policies.

    Working Conditions:

    Full-time position with a flexible schedule to accommodate business needs, including nights and weekends.

    Covering General Manager position as needed