Benefits:

401(k)

Dental insurance

Health insurance

Vision insurance

Hotel Assistant General Manager

Location: Hawthorne, CA

Starting @ $70,000 depends on Experience

About Your Role

As a Hotel Assistant General Manager, you'll be the General Manager’s go-to person, helping them oversee all aspects of the hotel's operations. You'll handle duties such as managing staff, ensuring an outstanding guest experience, and overseeing day-to-day operations. From coordinating with different departments to handling customer concerns and administrative tasks, your job is to keep the hotel running like a well-oiled machine while also making sure guests feel welcomed and satisfied.

What You'll Do

Oversee hotel staff, ensuring they perform their duties efficiently and professionally

Address guest concerns and ensure exceptional service to encourage guest satisfaction and loyalty

Assist the General Manager with monitoring budgets, expenses, and revenue streams to ensure financial goals are met

Coordinate with department heads to ensure smooth operation of all hotel functions

Train new staff and provide ongoing development opportunities to enhance their skills and performance

Maintain high standards of cleanliness, maintenance, and service throughout the hotel

Monitor inventory levels and order supplies as needed to meet operational requirements

Implement and enforce safety protocols to protect guests, staff, and hotel property

Conduct regular performance evaluations for staff and provide feedback for improvement and recognition

What You'll Need to Get the Job Done

5 years of HOTEL experience in a supervisory role

Outstanding customer service skills with guests and team members

Strong leadership and team management experience

Proven experience creating financial reports and managing a budget

What Will Make Us Really Love You

Advanced skills in inventory management

The ability to quickly identify and address issues that arise within the hotel environment

Good written and verbal communication skills

A solid understanding of the hospitality industry, including trends, regulations, and best practices

What You'll Love About Us

Retirement: 401(k) plan with employer matching

Healthcare: Medical, dental and vision coverage

Time off: Flexible PTO policy with floating holidays

Career development: Professional development