Benefits:

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

WE ARE LOOKING FOR:

Motivated leaders ready to take their career to the next level.

Experience and pride in promoting excellent employee culture and guest experience.

Desire and ability to grow into a General Manager - and beyond! We’re growing, and so can you!

Excellent communication skills, we believe in growing through collaboration and strong communication.

Mentors. We are excited to answer the call for leaders who want to help develop in-store talent!

ESSENTIAL FUNCTIONS

Take the lead, owning the front-and back-house store operations, merchandising, workflows, sanitation, organization, and the customer experience at Milkshake Factory.

Collaborate on crafting systems that drive store-wide operational excellence, covering cash management, food safety, inventory control, and employee performance.

Provide robust support for MilkShake Factory human resources, handling team member training, coaching, motivation, feedback, and retention strategies.

Partner with the General Manager to efficiently schedule and staff the retail store, ensuring smooth operations while aligning with the budget.

Team up with the General Manager to exceed regulatory health and safety standards.

Harness consumer insights to contribute to compelling annual and seasonal marketing campaigns.

Maintain a tight ship on security measures, including cameras, alarms, locks, and protocols.

Generate concise reports on retail performance for General Manager review.

Be a leading brand ambassador, sharing the company's story, history, vision, and products with guests and employees, including corporate accounts and special events.

Keep those POS register systems ticking perfectly at all times.

Ready to lead with style and substance? Let's shake things up at Milkshake Factory!

REQUIREMENTS

Demonstrated leadership ability with at least 3 years of experience in a customer-facing sales setting

Strong track record of creating an amazing customer experience while managing successful retail or restaurant teams, brands, operations, and financials

Availability to work flexible hours that may include early mornings, evenings, weekends, and/or holidays

Composure, positivity, flexibility, and time management skills necessary to succeed in performance-driven retail environment

Exceptional leadership, communication, operational, problem-solving, organizational, and planning skills

Ability to plan and prioritize workload

Microsoft Office proficient

Ability to lift and/or handle packaged goods and materials up to and including 25lbs

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to MilkShake Factory Corporate.