Greet and register guests

Inspect the grounds, public areas and guest rooms for appearance and cleanliness

Ensure company standards for housekeeping, decor and guest services are met

Answer guest questions about hotel services and policies

Keep track of the hotel’s financials

Interview, hire, train and terminate staff

Monitor staff performance, ensuring the hotel is running well and guests are happy

Coordinate front-office and back-office activities and resolve any problems

Set budgets and room rates, allocate funds and approve expenditures for various departments