Assistant Hotel General Manager

Even Hotel Waco - University Area, an IHG Hotel

Assistant Hotel General Manager

Waco, TX
Paid
  • Responsibilities

    We're searching for an experienced assistant general manager to help our general manager plan and oversee the hotel's day-to-day operations. When the general manager is unavailable, you will be in charge of supervising personnel, dealing with client problems, and ensuring that our customers enjoy a 5-star experience. Our ideal candidate is enthusiastic about providing exceptional customer service while adhering to hotel budget and quality standards. A bachelor's degree in hospitality management and three years of managerial experience in the hospitality business are strongly preferred. Apply now if this seems like an exciting new opportunity for you! Responsibilities: • Verify that all local, state, and federal laws and regulations, as well as any business or brand-specific policies and procedures, are followed • Analyze the performance of each department, report any problem areas, and make recommendations to improve profitability for hotel operations • Assist general manager in the day-to-day operation of the hotel in maintaining all standards of guest service • Facilitates management of the hotel's human resources functions, such as HR administration, turnover control, staff motivation, and employee development and retention • Train hourly staff to perform their responsibilities at the highest level of customer service. Ensure efficiency in each department by creating standards and holding staff accountable to following those standards. • Able to have a flexible schedule, available on weekends and holidays, available and able to fill in all shifts. Qualifications: • This role requires a strong emphasis on putting the guest first and providing exceptional customer service • Previous experience managing a team is required; preferably in a hospitality role such as department manager • Possess excellent organizational skills, communication skills, and problem-solving skills • You must have a high school diploma or GED; bachelor’s degree in hospitality management, or a related field • 3+ years of experience working in a hotel or the hospitality industry required Compensation: $50,000 - $60,000

    • Train hourly staff to perform their responsibilities at the highest level of customer service. Ensure efficiency in each department by creating standards and holding staff accountable to following those standards. • Able to have a flexible schedule, available on weekends and holidays, available and able to fill in all shifts.

  • Compensation
    $50,000-$60,000 per year