Assistant Hotel General Manager

Holiday Inn Kansas City Downtown

Assistant Hotel General Manager

Kansas City, MO
Full Time
Paid
  • Responsibilities

    We're searching for an experienced assistant general manager to help our general manager plan and oversee the hotel's day-to-day operations. When the general manager is unavailable, you will be in charge of supervising personnel, dealing with client problems, and ensuring that our customers enjoy a 5-star experience. Our ideal candidate is enthusiastic about providing exceptional customer service while adhering to hotel budget and quality standards. A bachelor's degree in hospitality management and three years of managerial experience in the hospitality business are strongly preferred. Apply now if this seems like an exciting new opportunity to you! Responsibilities: • Ensure that all local, state, and federal rules and regulations, as well as any corporate or brand-established policies and practices, are followed • Propose adjustments that will increase hotel profitability by assessing department performance and identifying issue areas • Compose an annual budget in coordination with department heads and the general manager, and perform audits throughout the year to ensure profitability • Empower the human resources department to increase efforts for turnover management, employee motivation, and employee growth and retention by providing support • Support the general manager in the daily operation of the hotel to ensure that all guest service standards are met Qualifications: • Possess excellent organizational skills, communication skills, and problem-solving skills • Previous experience managing a team is required; preferably in a hospitality role such as department manager • A high school diploma or GED, and a bachelor’s degree is required, preferably in hospitality management or a related field • Proven customer service experience as a manager; strong guest-focused mentality • 3+ years of experience working in a hotel or the hospitality industry required Compensation: $45,000 - $55,000

  • Compensation
    $45,000-$55,000 per year