Exciting opportunity to join the team at the Grand Naniloa Hotel a Doubletree by Hilton as our Assistant Housekeeping Manager. The Assistant Housekeeping Manager will help lead our team and ensure we provide excellent customer service. This role will ensure housekeeping team members clean and maintain guest rooms and public areas in accordance with guest expectations and Hilton Brand Standards of products and services. Ultimately, you will help ensure our daily housekeeping operations run smoothly and that guests are satisfied. Responsibilities: • Maintain housekeeping staffing levels to provide for optimal performance • Assist with interviews for all department-level personnel • Responsible for the smooth, efficient, cost-effective operation of the housekeeping department, including; labor management, inventory control, product selection • Coordinates departmental activities to coincide with other hotel department requirements in order to maintain the overall cleanliness of the guest rooms, public, and other assigned areas of responsibility • Oversees inventories to ensure maintenance of adequate par levels necessary to support forecasted operational requirements • Establishes work routines and schedules which address the needs of the hotel, while being flexible enough to respond to emergency situations and fluctuations in occupancy • Attends all required hotel meetings to keep abreast of in-house activities/promotions and upcoming events; maintains communication with other departments within the hotel • Holds daily standups and monthly department meetings designed to provide necessary contact and operating information for all departmental employees • Deals directly with Guests whenever necessary to solve problems and ensure satisfaction • Establishes and ensures adherence to all departmental policies, procedures, and guidelines • Evaluate changes in guest needs, the hotels guest mix, and industry competitive set, to recommend appropriate product/service and operational changes necessary to ensure guest and employee satisfaction, while maintaining market dominance and exceptional financial performance • Promotes and applies teamwork skills at all times • Is polite, friendly, and helpful to guests, management, and fellow employees • Executes emergency procedures in accordance with hotel standards • Complies with required safety regulations and procedures • Maintains cleanliness and excellent condition of equipment and work area Qualifications: • Thorough knowledge of all matters relating to the proper administration and operation of Hospitality Housekeeping operations • Minimum 2 years of experience with full-service Hotel • Ability to develop and maintain effective operating and control processes designed to attain maximum operating efficiency while ensuring adherence to established guest satisfaction criteria • Effective management, leadership, organizational, and communication skills • Ability to work a flexible schedule to include weekends and holidays Compensation: $45,000 - $60,000 yearly

• Maintain housekeeping staffing levels to provide for optimal performance • Assist with interviews for all department-level personnel • Responsible for the smooth, efficient, cost-effective operation of the housekeeping department, including; labor management, inventory control, product selection • Coordinates departmental activities to coincide with other hotel department requirements in order to maintain the overall cleanliness of the guest rooms, public, and other assigned areas of responsibility • Oversees inventories to ensure maintenance of adequate par levels necessary to support forecasted operational requirements • Establishes work routines and schedules which address the needs of the hotel, while being flexible enough to respond to emergency situations and fluctuations in occupancy • Attends all required hotel meetings to keep abreast of in-house activities/promotions and upcoming events; maintains communication with other departments within the hotel • Holds daily standups and monthly department meetings designed to provide necessary contact and operating information for all departmental employees • Deals directly with Guests whenever necessary to solve problems and ensure satisfaction • Establishes and ensures adherence to all departmental policies, procedures, and guidelines • Evaluate changes in guest needs, the hotels guest mix, and industry competitive set, to recommend appropriate product/service and operational changes necessary to ensure guest and employee satisfaction, while maintaining market dominance and exceptional financial performance • Promotes and applies teamwork skills at all times • Is polite, friendly, and helpful to guests, management, and fellow employees • Executes emergency procedures in accordance with hotel standards • Complies with required safety regulations and procedures • Maintains cleanliness and excellent condition of equipment and work area • Remains current with hotel information and changes