Benefits:
Bonus based on performance
Employee discounts
Wellness resources
Assistant Manager
BODY20 is currently seeking a proactive and supportive individual for the role of Assistant Manager at our rapidly expanding studios. As a vital support member of the leadership team, the Studio Supervisor Assistant will assist the Studio Manager in daily operations, sales, staff development, and ensuring exceptional customer service, while upholding brand standards.
Benefits/Perks:
Comprehensive training, certifications, and ongoing support for professional development
Competitive compensation package including base pay and performance bonuses
Access to Studio Membership and product discounts
Flexible scheduling options to accommodate personal and educational commitments
Casual and fitness-oriented dress code
Collaborative and motivating work environment
Opportunity for growth and advancement within the organization
Responsibilities:
Provide support to the Studio Manager in all aspects of studio operations and profitability
Assist in the training, development, and support of Sales Team and Coaches under the guidance of the Studio Manager
Collaborate with the Studio Manager to achieve performance metrics including revenue targets, inventory management, payroll, cost controls, and facility upkeep
Attend directed monthly meetings and corporate webinars as required
Aid in maintaining optimal staffing levels within budget constraints to meet studio demand
Assist in conducting staff meetings and 1-on-1 sessions with Sales Associates and Coaches as directed by the Studio Manager
Ensure adherence to front desk procedures such as Member Check-In, handling Telephone Inquiries, managing Past Due Accounts, and conducting Customer Care calls, under the supervision of the Studio Manager
Support the planning and promotion of monthly special events for the studio
Contribute to the cleanliness, maintenance, and operational functionality of the facility under the guidance of the Studio Manager
Attend and run promotional events both during the week and weekend
Additional tasks and responsibilities as needed
Qualifications:
Previous experience in customer service demonstrating strong interpersonal skills
Familiarity with sales operations in boutique fitness or related industry is a plus
Pursuing or possess an Associate or bachelor’s degree in business or related field is advantageous
Previous experience in a supportive role in a managerial setting is desirable
About Us: BODY20 is dedicated to maximizing the potential of every body through innovative fitness solutions. Our approach combines personalized training with cutting-edge technology to achieve optimal results. We are committed to creating an inclusive and supportive environment where individuals can thrive and achieve their fitness goals. Join us in our mission to empower others to lead healthier and happier lives.
This BODY20® franchised studio is independently owned and operated under license by BODY20 Global USA LLC ("Franchisor"). Your application will go directly to the franchise studio owner, and all hiring decisions will be made by the studio owner or its management. Franchisor does not have any direct or indirect control over the franchised studio's employment practices. All inquiries about employment at this BODY20® franchised studio should be made directly to the studio owner, not to Franchisor.