Assistant Manager / Shift Manager

Rosati's Pizza - San Diego

Assistant Manager / Shift Manager

San Diego, CA
Part Time
Paid
  • Responsibilities

    Rosati’s Pizza is ‘Chicago’s Greatest Thin Crust Pizza’ company built on family values, work ethic, and teamwork. At Rosati’s, our passion runs deep for our food, our team members, and our customers. Authentic Italian food matched with authentic, genuine people is the Rosati recipe.

    Most Rosati’s Pizza locations are locally owned and operated by entrepreneurial, franchised Operators. A range of Team Member opportunities exists at each restaurant, including front-of-house, back-of-house, and leadership roles.

    Our aim is to serve guests and communities well, and we know that starts with people. Creating a positive and productive place to work is important to both Rosati’s Pizza and our franchisees.

    Job Summary:

    To succeed as an Assistant Manager at Rosati’s Pizza, you must be self-motivated, friendly, and responsible with strong leadership qualities as well as a sense of humility and a willingness to roll up your sleeves to assist your staff whenever needed. You will ensure efficient restaurant operation and maintain high production, productivity, quality, and customer service standards.

    We will expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have memorable experiences with Rosati’s.

    Responsibilities:

    Coordinate daily front and back of the house restaurant operations

    Deliver superior service and maximize customer satisfaction

    Respond efficiently and accurately to customer complaints

    Organize and supervise shifts

    Appraise staff performance and provide feedback to improve productivity

    Promote the brand in the local community through word-of-mouth and events

    Train new and current employees on proper customer service practices

    Implement policies and protocols that will maintain future restaurant operations

    Qualifications:

    Proven customer service experience as a manager

    Extensive food, Bar and beverage knowledge with the ability to remember and recall ingredients and dishes to inform customers and staff

    Strong leadership, communication, motivational and people skills

    Acute financial management skills

    You must be committed to improvement, both in the operations of your assigned restaurant as well as in your own personal and professional development

    Possess the ability to motivate your staff in a positive and creative manner

    Benefits/Perks:

    Competitive Hourly Wages plus share in Tips

    Friendly, Team-Oriented Environment

    Excellent Growth Opportunities

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Rosati's Pizza.