Benefits:
Company parties
Employee discounts
Free uniforms
Opportunity for advancement
Training & development
Workout Anytime Opelika is seeking a motivated and customer-focused Assistant Manager to join our team. The Assistant Manager will support the General Manager in overseeing daily operations, ensuring a high standard of customer service, and driving membership sales. This role is perfect for an energetic leader with a passion for health and fitness, excellent organizational skills, and a desire to create a welcoming environment for our members.
Key Responsibilities:
Customer Service:
Provide exceptional service to members, addressing concerns and resolving issues promptly and professionally.
Foster a positive and welcoming gym atmosphere that encourages member retention.
Operations Management:
Assist in managing daily operations, including opening/closing procedures, equipment maintenance, and cleanliness standards.
Ensure compliance with company policies, safety protocols, and local regulations.
Sales and Marketing:
Support the General Manager in achieving membership sales goals through proactive outreach and promotional campaigns.
Conduct gym tours and consult with prospective members to highlight the benefits of joining Workout Anytime.
Assist with community engagement initiatives to promote the brand.
Team Leadership:
Train, mentor, and supervise staff to ensure consistent performance and excellent service.
Assist with scheduling and coordinating employee shifts.
Financial Responsibilities:
Support financial processes, including billing inquiries, processing memberships, and managing retail inventory.
Qualifications:
Previous experience in a fitness center, retail, or hospitality environment, preferably in a supervisory role.
Strong interpersonal and communication skills with a passion for fitness and wellness.
Ability to work flexible hours, including evenings and weekends.
Proficiency in Microsoft Office and familiarity with gym management software is a plus.
High school diploma or equivalent; additional certifications in fitness or management are advantageous.
What We Offer:
Competitive salary with performance-based incentives.
Complimentary gym membership.
Opportunities for professional growth and development.
A supportive and dynamic team environment.