Providing expertise and knowledge to the team regarding marketing and leasing operations. Assisting in day-to-day facility operations. Contributing to leasing activities, revenue management, fiscal planning, and resident and community relations. Subject to revision, reduction, and/or increase. Location: Pittsburgh, PA, US Responsibilities: • Assist in Overall Management of Property • Understand needs & expectations of residents • Maintaining effective communication with residents • Resolve/mediate resident(s) complaints & conflicts in a timely and professional manner • Monitor rents and enforce delinquencies policies • Responsible for assisting with property inspections, move-in and move-out procedures • Move-Ins- Preparing packages & paperwork • Ensuring units are ready for occupancy and perform move in inspections • Collection of deposits and/or fees associated with move-in • Assist in execution of turn events as directed by Property Manager • Responsible in oversight and training of Concierge Staff • Lead in hiring/training/development process • Coordinate and participate in residence life programming • Perform Leasing and Lease up requirements • Oversee prospective resident leasing process from start to finish • Fully participate with leasing staff to assure a successful lease up annually as well as meeting specific sales goals weekly and monthly • Negotiate lease renewals with current residents • Maintain knowledge of the marketplace • Assist in the implementation and further development of the overall marketing plan • Responsible for assisting in further development of Marketing Plan • Coordinating and overseeing relationships developed with outside organizations • Overseeing and establish events & sponsorship opportunities • Coordination of On and Off Property Marketing • Responsible for overseeing all media aspects of property • Print Materials • Approve flyers, mailers and brochures by formatting content and graphics • Online Advertising • Responsible in oversight and training of Community Assistants (if applicable), Concierge Staff, Maintenance Staff, and any/all staff members directly related to the property • Assist in hiring/training/development process • Oversee Scheduling, Employee Record Keeping & Payroll Reporting • Through Marketing Plan, creating schedule to maximize exposure • Monitor Staff Activity and adjust where necessary • Maintaining system for service requests • Coordinate and participate in residence life programming • Assist in establishing overall goals and objectives for resident community experience Qualifications: Preferred but not required: • Bachelor’s degree in Business or related field. • Preferred experience; prior housing management experience • Software experience; Word processing, Excel, email, web browsing, and property management systems • Strong arithmetic as well as excellent communication, customer service, and organizational skills are necessary. Compensation: $50,000

• Assist in Overall Management of Property • Understand needs & expectations of residents • Maintaining effective communication with residents • Resolve/mediate resident(s) complaints & conflicts in a timely and professional manner • Monitor rents and enforce delinquencies policies • Responsible for assisting with property inspections, move-in and move-out procedures • Move-Ins- Preparing packages & paperwork • Ensuring units are ready for occupancy and perform move in inspections • Collection of deposits and/or fees associated with move-in • Assist in execution of turn events as directed by Property Manager • Responsible in oversight and training of Concierge Staff • Lead in hiring/training/development process • Coordinate and participate in residence life programming • Perform Leasing and Lease up requirements • Oversee prospective resident leasing process from start to finish • Fully participate with leasing staff to assure a successful lease up annually as well as meeting specific sales goals weekly and monthly • Negotiate lease renewals with current residents • Maintain knowledge of the marketplace • Assist in the implementation and further development of the overall marketing plan • Responsible for assisting in further development of Marketing Plan • Coordinating and overseeing relationships developed with outside organizations • Overseeing and establish events & sponsorship opportunities • Coordination of On and Off Property Marketing • Responsible for overseeing all media aspects of property • Print Materials • Approve flyers, mailers and brochures by formatting content and graphics • Online Advertising • Responsible in oversight and training of Community Assistants (if applicable), Concierge Staff, Maintenance Staff, and any/all staff members directly related to the property • Assist in hiring/training/development process • Oversee Scheduling, Employee Record Keeping & Payroll Reporting • Through Marketing Plan, creating schedule to maximize exposure • Monitor Staff Activity and adjust where necessary • Maintaining system for service requests • Coordinate and participate in residence life programming • Assist in establishing overall goals and objectives for resident community experience • Provide daily reports to management and ownership as requested