JOB SUMMARY

This entry level position supports and assists the registrars for all JI schools as part of the Student Support Services Department.

Summary of duties - Front line of communication with potential parents, current parents, JI school staff and other schools via phone, email and in-person; greet people as they arrive; maintenance of student application folders during enrollment season; records requests; data entry; filing

Essential Functions

• Provide excellent customer service including answering telephones/emails providing accurate information in a professional manner to persons requesting information;
• Greet and assist visitors entering the office in a welcoming and professional manner;
• Maintain communications with waitlist families including invites to events;
• Set up, file and store a variety of documents including sensitive and confidential information; scrub and archive student records;
• Process requests from students, parents, other districts, colleges/universities, etc. for the purpose of providing required information according to FERPA laws;
• Perform enrollment and withdrawal activities in Infinite Campus and prepare and maintain permanent student record and cumulative folders for all students ensuring compliance with legal, state and federal requirements;
• Send/receive records requests and follow up with schools/parents;
• Assist parents with online registration;
• Create and maintain applicant folders through enrollment/registration process;
• Data entry in Student Information System and other databases as needed ensuring accuracy of the data;
• Other duties as assigned

Education and Experience

High school diploma or equivalent

Abilities

Excellent attention to detail;

Proficient with Microsoft Office Suite;

Ability to quickly learn various web-based software programs;

Flexibility to work with others in a variety of circumstances;

Work with a wide diversity of individuals;

Work with a variety of data;

Excellent verbal and written communication skills;

Excellent customer service skills;

Ability to maintain confidentiality;

Good problem-solving skills;

Ability to have difficult conversations with parents/students, showing compassion while always following organizational procedures and policies

Classification

Non-exempt 215 day admin

Job Type: Full-time

Pay: From $15.75 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Commute:

• Colorado Springs, CO 80916 (Required)

Ability to Relocate:

• Colorado Springs, CO 80916: Relocate before starting work (Required)

Work Location: In person