Assistant Spa Manager

The Woodhouse Day Spa - Charlotte

Assistant Spa Manager

Charlotte, NC
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Employee discounts

    Opportunity for advancement

    Come join Woodhouse Spa in SouthPark!!!

    We are hiring a full time Assistant Spa Manager! Woodhouse Spa strives to create a unique spa experience for each of our guests and cannot achieve this without talented employees who have passion for what they do!

    "You've Gotta Do What You Love!"

    As Assistant Spa Manager, you will be responsible for:

    Hire and train new team members

    Coordinate therapists' schedules

    Prepare franchise management control reports

    Ensure treatment protocols are followed

    Ensure the cleaning and maintenance of operating equipment.

    Ensure all front office procedures are adhered to

    Help to ensure laundry services are completed daily

    Place local area advertising when needed

    Ensure guest service standards are upheld daily

    Ensure quality control standards are upheld daily

    Ensure the safety of guests and team member members by adhering to the Safety and Security Policy

    Prepare for on-site inspections and meet with inspectors

    Prepare purchase and receiving orders for back bar and retail inventory

    Ensure the organization and presentation standards for retail inventory are adhered to

    Manage the inventory database on computer software

    Perform daily closeout procedures on computer software

    Perform duties of Spa Coordinator and/or Spa Concierge when needed

    Maintain organization of break room and office area

    Participate in neighborhood marketing and community outreach

    Educate guests on spa services and retail products

    Ensure proper lighting, music, cleanliness, and aromatherapy as set forth in the Ambiance Standards

    Ensures each guest as a phenomenal and consist experience

    Understands that serving and helping others leads to personal satisfaction.

    Preference of 5 years work experience in a spa, retail or cosmetics management position. Experience in guest relations and management is necessary. Skills include: administrative, computer, organizational, communication, retailing, and training.

    Woodhouse Employee Perks include:

    Competitive Pay and Incentive programs

    Paid Vacations for Full Time Employees

    Generous discounts and opportunities to enjoy services and products

    “The Woodhouse Way” paid training program

    Working in a brand new state of the art facility

    Ongoing training opportunities

    We are a company that recognizes, rewards and celebrates with you along the way--as you excel and grow in your talents, opportunity will follow you!

    Come join our Team at Woodhouse Spa SouthPark!

    Woodhouse Spa is an Equal Opportunity Employer.

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this location should be made directly to the franchisee.