Benefits:
Employee discounts
Paid time off
Job description – Assistant Store Manager
Store Vision - The Best Job You’ll Ever Have
Bricks & Minifigs is first and foremost a fun place for people of all ages to enjoy and explore their passion for LEGO®. We facilitate this by providing excellent customer service and expert LEGO knowledge for all ages and abilities. We are a store that encourages customers to reuse, rebuild and reimagine with LEGO elements. Each Bricks & Minifigs location is locally owned, and part of a nationwide franchise, headquartered in Orem, UT.
Bricks & Minifigs is a LEGO buy, sell, trade & birthday party retail store. We offer a wide variety of new and retired LEGO sets, as well as selling bulk bricks, and individual minifigures.
We are looking for someone exceptional who wants to be a part of a dynamic store environment, where we are always challenging ourselves to improve and evolve with the changing market environments.
If you are…
Highly skilled at selling products in a retail environment
A strong leader
Have an attention to detail
Have knowledge in Lego
Friendly and outgoing acting with integrity and accountability
Trained in strong customer service skills
Self-motivated and results-driven
Organized and able to multitask
Flexible and willing to learn new things
Not afraid to engage with new people
Excellent oral and written English communication
We offer…
A challenging but fun work environment
Opportunity to learn all aspects of running a retail business
Valuable sales and customer service skills training
Opportunity to be part of a driven and community-oriented team
Responsibilities may include but not limited to…
Assist in managing the day-to-day operations of the store, including managing the sales floor, high volume inventory, and social media accounts
Assist in managing hiring, retention and training of staff members
Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
Ensure high level of customers satisfaction through excellent service
Complete store administration and ensure compliance with policies and procedures
Maintain outstanding store condition and visual merchandising standards
Report on buying trends, customer needs, profits etc.
Conduct personnel performance appraisals to assess training needs and build career paths
Help deal with all issues that arise from staff or customers (complaints, grievances etc.)
Be a shining example of exemplary behavior and high performance through our values
Help with any additional store manager duties as needed
Assist with events, marketing and social media campaigns, preparing product, some off-site events and handling customer trading and selling activities
Required:
Minimum 18 years of age is required for this position
Prior retail management experience and customer service skills are required.
A background in financial planning/budgeting, employee recruitment, or sales management is preferred but not required
Knowledge of the LEGO from past to present day
Knowledge of pop culture is necessary. Do you know all the Ninja Turtles? Have you seen all the Marvel movies? Are you fluent in Star Wars? These are just some of the things that relate directly to our day to day work, and are indispensable
Must be able to lift a minimum of 35 lbs.
Three references will be required for a second interview with the following information: Full name, relationship to you (past boss etc.), and their contact information (phone number and email). An offer is contingent on passing a background check.
Send a resume to: niles.il@bricksandminifigs.com Subject line: 2025 BAM Niles Assistant Manager
Job Type: Full-time, In person
Benefits:
Competitive pay including opportunity for bonus
Schedule rotates every four weeks with one three-day weekend a month (Sat, Sun, Mon)
Employee discount on LEGO® products
Opportunities for growth and advancement
Experience level:
Management role: 3 years minimum (Required)
Customer service: 3 years minimum (Required)
Loss prevention and cash management experience (Required)
Experience with procurement and negotiation (Required)
Familiar with LEGO product and themes (Required)
Skilled with Word, Excel, Point-of-Sale systems (Required)
Positions Supervised:
Store Associates
Working Days, Hours, and Conditions:
Full Time, Weekdays and Weekends, Open and Close Shifts, including specified holidays
Same schedule rotates every four weeks except for November & December
30-35 hours/week
Physically able to lift and move heavy boxes and stand for long periods of time
Ability to commute/relocate:
Address: Niles, IL 60714
Reliably commute or planning to relocate before starting work (Required)