Assistant Studio Manager - Full Time

Orangetheory Fitness is a trendsetting franchise fitness organization with 1,200+ locations open in the US and Canada and 550+ new fitness studios under development nationally and internationally.

We are currently seeking a dynamic Assistant Studio Manager (ASM) to be a part of our Studio Leadership Team. The ASM will assist the Studio Manager and Head Coach in managing the daily business operations, staff development, and drive the overarching theme of #Morelife for our members.

So what does an awesome Orangetheory Fitness employee look like? They are:

Passionate about fitness and helping others achieve their fitness goals

Strong leadership ability with the drive to motivate and mentor others

Outgoing and energetic seeking to expand their sales career in the fitness industry

Someone who enjoys teamwork and wants to be a part of a world-class fitness company

Enthusiastic about changing people’s lives through fitness and community

Interested in further development of their professional skills in sales, marketing, lead generation, social media, building and retaining clients, and growing a business

Responsibilities include (but not limited to);

Work collaboratively with Studio Manager and Sales team to improve the studio’s overall effectiveness and efficiency

Maintain a safe and clean studio

Conduct telephone inquiries/follow-up calls and customer care calls

Assist with proper onboarding of all OTF clients

Take responsibility to ensure superior customer service

Help manage and participate in events including marketing events

Motivate the Sales Associate team in achieving membership sales goals

Provide oversight of the sales team

Assist with the hiring, onboarding and training of all studio staff

Drive the Studio’s daily, weekly, and monthly membership goals

Measure key performance sales indicators for the fitness studio, including package offerings, memberships renewals, retail and concession sales, and maximizing workout traffic

At Orangetheory Fitness, you will participate in the operation and success of a fast-paced fitness studio, and build relationships with Orangetheory Fitness members and the community in order to help maintain and build a strong member base. You will also be responsible for providing studio members with a best in class customer experience.

What we look (requirements) for in an Assistant Studio Manager:

Have an Associate's degree and functional computer skills

Love helping clients achieve goals and possess excellent customer service skills

Are a fitness-minded professional with 2-years of experience working in a sales quota environment

Are interested in further development of your professional skills sets- sales, marketing, lead generation, social media, building and retaining clients, growing a business

Can (truly) multi-task and stay organized in a fast-paced environment

Practice positive, motivating and effective interpersonal communication skills

Demonstrate the desire to lead employees and motivate teams

Have the flexibility to work “retail” hours- days, nights, weekends, and holidays as needed

We strongly recommend participating in 1-2 OTF classes per week to have some fun and be able to effectively describe the workout to prospective clients.

Ability to manage difficult or emotional customer and employee situations.

Attend all relevant OTF training programs

Company Benefits & Perks: Benefits are very important to us. We are constantly looking for ways to increase our benefit package to attract and retain top candidates.

Health Insurance plans available for eligible employees

Flexible schedules

WORKOUT FOR FREE!

Fitness casual dress-code

Passionate, collaborative work environment

Ongoing sales training and development

Participation in studio performance-based bonus program

Still with us? Please submit your resume and cover letter stating why this is the position for you!

Wages: hourly + commission

AAP/EEO STATEMENT

Orangetheory Fitness provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.

Job Types: Full-time + Commission

Salary: $18+ /hour

Experience:

sales: 1 year (Preferred)

Customer Service: 1 year (Preferred)

Education:

Associates Degree or Higher (Required)

Location:

Brooklyn, New York, NY (Preferred)

Shifts:

Morning (Preferred)

Mid-Day (Preferred)

Evening (Preferred)

Hours per Week:

34-40 (Required)

Additional Compensation:

Commission

Bonuses

Store Discounts

Work Location:

One location

Hours per week:

30-39

Paid Training:

Yes

Management:

Manager

Schedule:

Monday to Friday

Holidays required

Day shift

Night shift

Weekends required

Job Type: Full-time

Pay: $20.00 per hour

Pay may depend on skills and/or qualifications

Acknowledgement *

I understand that I am applying for a position with an employer that is an independently owned and operated Orangetheory® Fitness franchisee, not the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF). With respect to any position with a franchisee, I understand and agree that any information I provide in this application will be submitted directly to the independent franchisee, who is solely responsible for all employment related matters in their studio. This means, among other things, that the independent franchisee is solely responsible for and unilaterally makes all decisions concerning my employment, including hiring, firing, discipline, supervision, staffing and scheduling. OTFF will not receive a copy of my application, will have no control over whether I receive an interview and/or am ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisee’s employees. If I am hired to work at an independent franchisee’s studio, the independent franchisee, and not OTFF, will be my employer. By submitting my application and resume, I am confirming that I am agreeing and consenting to the foregoing.

Orangetheory values your privacy, so we want to keep you informed as to how your personal information is handled. With respect to the personal information you provided in this application, that information will be submitted directly to the independent franchisee, who is solely responsible for all privacy and data protection matters related to their studio. For any inquiries regarding how the independent franchisee may collect and process your personal information, please refer to that franchisee’s privacy policy or contact them directly. For all other information about how the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF), may collect and process personal information, please https://www.orangetheory.com/en-us/privacy-policy.