Assistant Studio Manager

Perspire Sauna Studio of Brookfield

Assistant Studio Manager

Brookfield, WI
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Free uniforms

    Paid time off

    Employee discounts

    Wellness resources

    At Perspire Sauna Studio, we believe in the transformative power of infrared wellness, and we're on a mission to share this passion with our community. If you embody our core values of building meaningful Relationships, leading with Integrity, providing exceptional Service, and radiating positive Energy, then we invite you to join our collaborative team. As the Assistant Studio Manager, you'll be at the forefront of our commitment to wellness, guiding our team members and guests on a journey to rejuvenation and promoting the myriad benefits of infrared therapy. Join us in creating a positive, health-focused atmosphere where teamwork and a shared enthusiasm for well-being drive our success. Your role is not just a job; it's an opportunity to be an ambassador for health, connecting with our community and enhancing their wellness experience through the power of infrared technology. If you're ready to bring your passion for wellness to a dynamic and supportive environment, we can't wait to meet you!

    Assistant Studio Manager

    The Assistant Studio Manager works closely with the Studio Manager and Owner to set the tone and model Perspire’s mission, vision, and values. As part of the leadership team, this role is vital in helping to motivate and support team members in achieving studio goals while ensuring that operations run smoothly and guests are leaving feeling better than when they arrived. This position demands a high sales acumen and leadership qualities.

    Assistant Studio Managers assist the Studio Managers with main studio responsibilities:

    Team Management

    Member Management

    Drive Sales Activity

    Maintain Studio

    Inventory Management

    The person in this role is a pivotal partner in the management of day-to-day activities focusing on achieving sales goals through membership sales and superior guest experience. The role is a unique opportunity for an individual looking to make a meaningful contribution to a cutting-edge organization in the health and wellness sector. Our team is highly passionate, goal-oriented and committed to advancing the knowledge and benefits of IR saunas and Perspire as a company.

    Seeking 34 - 40 hours a week. Must have weekday, weeknight, and weekend availability. Primary shifts will be 1:15pm - 8:15pm during the week and 12:00 - 5:30pm on Sundays. Additional hours for training, special events as necessary.

    Current Job Location Opportunities: Brookfield

    Studio Hours: Monday - Friday 7am - 8pm; Saturday and Sunday 8am - 5pm

    Preferred Experience:

    Sales 2 years; Customer Service 2 years; Supervisory 2 years

    Experience working in a spa or health/wellness environment is a plus, however we are willing to train the right candidate. Physical Job Requirements: The person in this position needs to constantly operate a computer and/or iPad, in addition to constantly moving around our studio space to accommodate guest needs and clean sauna spaces. Cleaning of saunas requires exposure to high heat (135 - 170 degrees F). Repetitive task performance of wiping horizontal and vertical surfaces and folding towels bath and spa towels.

    Compensation:

    Competitive Hourly Rate

    Commission

    Bonus Structure

    Free Unlimited IR Sauna Membership

    Paid Training Professional Development and Coaching Team apparel

    The responsibilities and duties of this position described here are representative of those an employee must perform. This is not an exhaustive list and other duties may be assigned.

    Primary Responsibilities

    Working closely with the Studio Manager on the implementation of standard operating procedures, specifically managing and ensuring Membership Sales Associates and Studio Assistants are maintaining consistency and upholding daily expectations

    Assisting in the training, coaching and development of team members

    Bringing positive, team-first energy and helping make Perspire Sauna Studio an exceptional place to work

    Acting as a liaison between the Studio Manager and team members

    Communicating all updates, new products/offerings, events, and protocols to the team in the Studio Manager’s absence

    Leading the team with strong membership sales. This is measured with conversion percentage and sales performance charts

    Maintaining high visibility and positive interaction with guests at all times. Ensuring guests receive hospitable, consistent, accessible and courteous service

    Resolving any guest complaints or membership issues with the highest level of customer service

    Promoting the benefits of IR Saunas and value of having a Perspire Sauna Studio Membership to guests

    Understanding and speaking to the science, technology, and benefits of IR sauna, chromotherapy, and Red Light therapy

    Ensuring that all front desk systems are followed such as proper member check-In, telephone inquiries (general and sales related), consent forms, studio tours, delinquent account procedures, and new membership agreements. *Mindbody Software experience is a plus!

    Performing and documenting daily and weekly studio inspections to ensure facility operation standards are met and all equipment is functioning properly

    Traits for Success in This Role

    Excellent interpersonal skills to ensure clear, effective communication with all guests and team members

    Results driven and motivated to meet or exceed sales targets

    Ability to lead and influence others to achieve goals

    Superior customer service skills to mediate all situations with a calm, helpful demeanor

    No-job-is-too-small attitude

    Passionate about health and wellness

    Consistently show a positive attitude & take responsibility for own actions

    Strong collaboration, organizational and prioritization skills

    Flexible and available to work varied shifts, including evenings and weekends

    About Us

    Perspire's mission is to be the leading destination for affordable technology-based wellness solutions. We aim to promote self-empowered healing through physical improvement and emotional fulfillment. It is our goal that everyone leaves feeling better than when they arrived!

    Infrared Saunas are proven to:

    Increase clarity of the skin {acne, psoriasis, eczema}

    Reduce stress and promote relaxation

    Detox at the cellular level

    Burn calories {increased heart rate allows for caloric burn}

    Ease muscle tension, joint aches, and pains

    Lower Blood Pressure

    Perspire is the original Infrared Sauna Studio! We started with one location in Orange County, California and are expanding rapidly throughout the entire nation! We credit our success to the dedicated franchisees and team members who truly share the passion for the benefits of infrared sauna therapy, and who bring that energy to every guest. We strive to provide the services and environment necessary to bring both personal and professional development to each of our team members. The culture of Perspire has been designed to make people feel seen and heard and that starts with our team members.

    Our Core Values: R.I.S.E.

    Relationships: We care about our people and make sure the decisions we make are geared to strengthen our relationships

    Integrity: Being unconditionally true to our moral principles is essential for our business. We choose to practice our values rather than simply professing them

    Service: When our guests visit a Perspire sauna studio they can be sure to experience a welcoming environment, a clean facility, and ultimate relaxation

    Energy: We believe there is a direct correlation between positive energy and positive results, and that it attracts people like a magnet to our business and brand.

    AND AT PERSPIRE BROOKFIELD, WE R.I.S.E. STRONGER

    Show up for out team and guests

    Together we celebrate wins & address challenges

    Relationships built without guests to make them feel seen and heard

    Opportunity - every person who walks through the door is an opportunity

    Numbers - as a data driven group, we can understand our success and opportunities for growth

    Growth mindset, always learning new science and growing better practices

    Exceptional experience for each guest. EXCEPTIONAL, POSITIVE, and MEMORABLE experiences.

    Results - We remain “Humble and Hungry”

    You can read more about our Brookfield studio here: https://www.perspiresaunastudio.com/wi/brookfield/

    In order to apply for the Assistant Studio Manager position, please respond with a resume detailing your experience and what you are looking for in a position with Perspire! Due to the high volume of applicants we receive, submissions that omit completed assessments will not be considered.

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Perspire Sauna Studio Corporate.