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Assistant Studio Manager

Perspire Sauna Studio of Long Beach Exchange

Assistant Studio Manager

Long Beach, CA
Full Time
Paid
  • Responsibilities

    Benefits:

    Flexible schedule

    Training & development

    Wellness resources

    Benefits/Perks

    Competitive Compensation

    Commission

    Bonus Structure details if applicable

    Free IR Sauna Membership

    Paid Training

    Company Overview

    Perspire is the original Infrared Sauna Studio! We started with one location in Orange County, California, and are expanding rapidly throughout the entire nation! We credit our success to the dedicated franchisees and team members who truly share the passion for the benefits of infrared sauna therapy, and who bring that energy to every guest. We strive to provide the services and environment necessary to bring both personal and professional development to each of our team members. The culture of Perspire has been designed to make people feel seen and heard and that starts with our team members.

    Job Summary

    The Assistant Studio Manager works closely with the Studio Manager to set the tone and model Perspire’s mission, vision, and values. As part of the leadership team, this role is vital in helping to motivate and support team members in achieving studio goals while ensuring that operations run smoothly and guests are leaving feeling better than when they arrived.

    Assistant Studio Managers assist the Studio Managers with the four main studio responsibilities:

    Team Management

    Member Management

    Inventory Management

    Facility Management

    The person in this role is a pivotal partner in the management of day-to-day activities focusing on achieving sales goals through membership sales and superior guest experience. The role is a unique opportunity for an individual looking to make a meaningful contribution to a cutting-edge organization in the health and wellness sector. Our team is highly passionate, goal-oriented, and committed to advancing the knowledge and benefits of IR saunas and Perspire as a company.

    Responsibilities

    Working closely with the Studio Manager on the implementation of standard operating procedures, specifically managing and ensuring Membership Sales Associates and Studio Assistants are maintaining consistency and upholding daily expectations

    Assisting in the training, coaching, and development of team members

    Bringing positive, team-first energy and helping make Perspire Sauna Studio an exceptional place to work

    Acting as a liaison between the Studio Manager and team members

    Communicating all updates, new products/offerings, events, and protocols to the team in the Studio Manager’s absence

    Leading the team with strong membership sales. This is measured with conversion percentage and sales performance charts

    Maintaining high visibility and positive interaction with guests at all times. Ensuring guests receive hospitable, consistent, accessible, and courteous service

    Resolving any guest complaints or membership issues with the highest level of customer service

    Promoting the benefits of IR Saunas and the value of having a Perspire Sauna Studio Membership to guests

    Understanding and speaking about the science, technology, and benefits of IR sauna, chromotherapy, and Red Light therapy

    Ensuring that all front desk systems are followed such as proper member check-in, telephone inquiries (general and sales related), consent forms, studio tours, delinquent account procedures, and new membership agreements. *Mindbody Software experience is a plus!

    Performing weekly and monthly inventory purchasing and processing functions

    Performing and documenting daily and weekly studio inspections to ensure facility operation standards are met and all equipment is functioning properly

    Qualifications

    Excellent interpersonal skills to ensure clear, effective communication with all guests and team members

    Results-driven and motivated to meet or exceed sales targets

    Ability to lead and influence others to achieve goals

    Superior customer service skills to mediate all situations with a calm, helpful demeanor

    No-job-is-too-small attitude

    Passionate about health and wellness

    Consistently show a positive attitude & take responsibility for your own actions

    Strong collaboration, organizational, and prioritization skills

    Flexible and available to work varied shifts, including evenings and weekends

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Perspire Sauna Studio Corporate.