Assistant service manager/ service writer

GRAFF CHEVROLET OKEMOS/GRAFF NISSAN

Assistant service manager/ service writer

Okemos, MI
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Bonus based on performance

    Dental insurance

    Health insurance

    Savings bank

    Training & development

    Vision insurance

    Employee discounts

    What we Offer:

    Competitive pay

    Weekly salary

    Five day work week

    A hands on management team willing to work closely with you to maximize your potential

    A company that is committed to growth as well as customer satisfaction

    A dynamic fast-paced work environment

    Opportunity for career growth

    An excellent compensation plan and paid vacation time

    A competitive benefits package, including Health and Dental Insurance

    401(k) Program

    Opportunity to use leadership abilities and positively influence others

    Mentoring from professionals with a proven track record

    An exciting, lucrative, and rewarding career

    Assistant Service Manager/Service Writer Responsibilities

    Greeting customers promptly

    Obtaining customer and vehicle information

    Clearly reporting all vehicle symptoms as described by the customer

    Determining and recommending needed maintenance base on age, mileage and history of vehicle

    Prepare a complete and accurate estimate of cost for labor and parts

    Establish follow up time

    Monitor the progress of each vehicle throughout the day, and updating customers frequently

    Verifying that the final invoice reconciles with the work performed on the repair order

    Explaining all completed work and charges to customers

    Requirements:

    Minimum 1 year experience in a service advisory roll.

    Dependable

    Positive attitude

    High volume mentality

    CSI focused

    Required experience:

    Service Advisor, Dealership, Automotive Knowledge: 1 year