Job Description

QWA is responsible for all design thinking activities throughout the Advisory Practice service offerings. QWA demonstrates expertise to map out business processes and compare to best practices to find efficiencies and new solutions for clients. We work with internal and external stakeholders, project teams and subject matter experts (SME’s) providing leadership and holistic solutions for cross-functional business groups specializing in Human Capital Management domain.

Responsibilities­­
The Consultant - Technology functions within the QWA:

• This role is responsible for overall data consumption, design and recommendations including contingent and/or TA/HR workflow, configuration, and integrations.
• Responsible for design of process mapping and reporting, ensuring business process and technical recommendations support organization decision making and strategy.
• Document current-state workflows and friction points
• Design future state business processes based on customer needs to solve for friction points
• Facilitates and leads workshops and presentations with multiple clients across project phases to include kick off, empathize, define, ideate and strategic recommendations
• Manages, analyses, and synthesizes large volumes of data with rigorous attention to detail to inform lines of inquiry and help define current state
• Actively seeks ways to apply business process efficiencies via technology, consulting on market and technical trends and recommending best practices resulting in operational gain
• Liaises with all project teams to ensure the proposed solution considers technology workstream requirements and is holistically a solution benefitting all aspects of the client needs
• Partners with functional and technical subject matter experts (internal and external) and develops alternative technical or business solutions; advises client on options, risks, costs versus benefits, and impact on other business processes and system priorities
• Contributes to summary client presentations and other documents identifying key organizational, cultural or strategic findings across the engagement
• Leverage Powerpoint and Mural to design artifacts including current state initial findings, journey maps, service design blueprints and future state recommendations
• Research, identity, document, and benchmark best-in class-solutions
• Builds executive presentations to translate recommendations concisely, by drafting and owns all process documentation relevant to the current and future state programs of work
• Dedicates effort to enhance methodology by identifying and deploying process improvement strategies across team
• Collaborates on internally focused projects, contributing to process improvement initiatives and the development of proprietary advisory tools and assessment methodologies, in addition to client work

Qualifications

• Interest in creating new ways of working, utilizing a varied skill set and learning from teammates with exceptional backgrounds to design and contribute to best practices

• Ability to solve technical and business problems

• Ability to effectively present conceptual information to all levels of internal and external management

• Ability to work in a startup environment

• Demonstrated sense of urgency and professionalism in responding to client communications and delivering timely and effective service

• Advanced in leading client discussions and driving project teams to decision consensus

• Demonstrated competency in self-discipline to manage competing priorities and independently completing project deliverables on time

• Ability and interest in working in a “virtual” office with clients and team members distributed across varied time zones

• Excellent verbal and written communication skills

• Advanced with Microsoft Office Suite, specifically TEAMS, Powerpoint and Excel

• Fundamental knowledge of project management and/or collaboration tools, specifically Mural and Smartsheets

• Ability to analyze and report on large data sets

• Ability to travel up to 25-50% domestically

Experience & Education

• (3-5) years of technology platforms, to include VMS, HRIS, CRM or ATS partner platforms to support HCM landscape with years of experience with superior presentation and storytelling ability to lead workshops and client presentations
• (3-5) years of business analysis, data analysis and solution analysis experience to include workflow design and development
• (3-5) years of experience in process improvement or business process re-engineering, involving multi-faceted systems or processes and utilizing tools and techniques to make business impact
• Extended Workforce, Contingent Labor, Talent Acquisition, Human Resources and/or Technology domain experience required
• Bachelor’s Degree preferred
• Vendor Management, Contingent Workforce, HR Transformation, Digital HR, HRIS, SHRM, PHR or similar HRCI accreditation is highly desired

Additional Information

_**Location disclaimer:_* this position is open to North America locations outside of California, Colorado, New Jersey, New York, Washington and Maryland.

“The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email Accommodation@allegisglobalsolutions.com for other accommodation options.”