With a rich history dating back to 1934, Rural Mutual Insurance has been committed to protecting the valuable assets of Wisconsin residents. As a distinguished member of the top 50 property and casualty companies nationwide, we have concentrated on meeting the insurance requirements of farms, businesses, and families in Wisconsin. Our diverse range of insurance products includes Auto, Home, Life, Farm, and Commercial coverage across the state, supported by a vast network of over 150 Agents situated in 100+ local communities deeply embedded in the fabric of Wisconsin. Our promise is to understand your unique needs and provide tailored coverage for comprehensive protection. By proactively addressing situations, our goal is to resolve issues promptly and prevent them from escalating. Our exclusive focus on Wisconsin ensures that the premiums paid here contribute to the state's resilience. Having our headquarters firmly established in Madison since our inception, we welcome individuals to join our specialized team. This position is ideal for those eager to gain knowledge and immerse themselves in the insurance industry. It serves as a stepping stone for future career advancement within our reputable organization. Seize the chance to become part of a thriving company with an outstanding A+ rating from AM Best. Upon successful completion of training, the possibility of remote work opportunities may arise. Responsibilities: • Provide accurate and timely client invoicing • Assist agents with the completion of renewal applications • Provide payment options to agents • Intermediary between agent and broker regarding new business, mid-term adjustments, cancellations, and renewals • Ensure that all paper and digital files are accurately maintained Issuing, quoting, and proper processing of bonds • Adhere to RMIC and SSI company protocols • Assist other team members with duties as assigned • Answer agent inquiries and questions Qualifications: • Since this role will be critical to maintaining excellent customer service, attention to detail is a must • Building a positive relationship within Rural will be a key role in the position's success. Therefore, candidates must have the desire to learn about the industry's markets • Time management and organizational skills are a must • The ability to communicate clearly and effectively is key • Familiarity with some client relationship software and MS excel are desired, but not required • Willing to obtain proper insurance licenses within the desired time period will be expected • Must be willing and capable to work independently with minimal supervision and be able to handle a fast-paced environment • Ability to work remotely Compensation: $40,000 - $50,000 yearly based on experience

• Provide accurate and timely client invoicing • Assist agents with the completion of renewal applications • Provide payment options to agents • Intermediary between agent and broker regarding new business, mid-term adjustments, cancellations, and renewals • Ensure that all paper and digital files are accurately maintained Issuing, quoting, and proper processing of bonds • Adhere to RMIC and SSI company protocols • Assist other team members with duties as assigned • Answer agent inquiries and questions