Job Description

Pay Range: $38.20 to $47.75 per hour

** PURPOSE OF POSITION :**

To support and be a key contributor to the operation, on-going support, enhancement and improvement new and existing software applications and packaged software based on business requirements involving the various systems utilized at Foster Farms to support the Assigned Areas (Accounting and Financial systems – both SAP and non-SAP. This includes design, configuration, testing, documenting, training, delivery, and support of software solutions relating to the master data and transactions associated with these processes, and applications, across all Foster Farms locations as well as provide basic support to users including moderate knowledge of the internally and externally developed software components and business functions/concept of Assigned Area.

ESSENTIAL JOB FUNCTIONS:

• Will be responsible for decision making associated with the design, development, configuration, customization, testing, documenting, implementation and support of business solutions based on the requirements and priorities set forth by the IT project lead/manager/director.
• Will work as a member of the Business Systems Team having daily contact with team members, subject matter experts, business end users, and business and IT management to design, develop, test, document, implement, and support the assigned business solutions. This position will provide enterprise-wide support of these business/functional modules. This position requires frequent communication with end users, including troubleshooting and providing assistance.
• This position involves significant time spent documenting business requirements, solution alternatives, test scenarios and results, training materials, business end-user communications, design and configuration, and implementation details.
• This position will require a close working relationship with other team members to ensure the knowledge transfer and learning of the required Business System software modules and more broadly, additional topics such as reporting, data extraction, security, testing methods and tools, documentation, interfaces, and other technical topics.
• This position may be required to participate in programming and configuration related projects.
• Will provide primary end user support for the SAP and other non-SAP systems in support of ** _ _Assigned Area.__** This includes:
  1. Troubleshooting, diagnosis, and resolution of end user problems.
  2. Performing routine system maintenance checks and corrective actions such as maintaining, adjusting, and manipulating interfaces to SAP where applicable.
• Contribute to ongoing system improvement efforts to include:
  1. Collecting requirements from business users, researching available solutions, developing and documenting conceptual design alternatives.
  2. Communicate effective conceptual designs, writing technical specifications and coordinating development work with more senior analysts and/or programming staff, building and configuring prototypes and prototype documentation.
  3. Communicate with and educate business users, conduct unit testing and coordinate integration and user acceptance testing.
  4. Work with security team to ensure appropriate system authorization, migrating to production.
  5. Prepare comprehensive and thorough design and training documentation, train subject matter experts, and provide post-implementation support efforts.
  6. Will interact regularly with end users, engaging in troubleshooting and root cause analysis of production issues, and provide continuous improvements to all aspects of design and processes.

Qualifications

** Minimum requirements** :

• Bachelor’s degree in Management Information System / Computer Information Systems, Accounting/Finance Information systems or related field. Degrees in Accounting or Finance with information systems background or strong propensity to learn will also be considered.
• Must be capable of working to a structured work plan with aggressive milestones and have strong problem-solving skills, sound judgment, critical thinking, and decision-making ability
• Must be highly goal and results oriented
• Must be highly self-motivated and driven – must be capable and willing to learn complex systems with minimal supervision
• Experience with developing business requirements
• Experience learning and documenting complex business processes
• Project experience is beneficial
• Must be able to communicate effectively with varying levels of management and team members, both written and verbal
• This position will require possession or development of specific skills, knowledge and experience with SAP and Non-SAP systems.

** Preferred requirements** :

• Meets minimum requirements and the following
• _ Degree in Accounting Information Systems_
• Master’s Degree
• 1-3 years of experience in SAP and Non-SAP systems. Familiarity with business process reengineering, six sigma, lean manufacturing, etc. is strongly desired.
• Experience learning and documenting complex business processes.
• Basic understanding of the _SAP _systems’ roles and interfaces preferred.
• Project experience.
• Understanding of how to interview end users for insight on functionality, problems, or usability issues and needs.
• Understanding of relational database (e.g. SQL Server and/or Oracle).
• Understanding of software development lifecycle phases and activities, and project management principles.
• 1 - 2 years of IT experience working in a manufacturing organization for a $1+ billion organization
• Exposure to Business Systems in SAP/ERP environment
• Exposure to and familiarity with consumer products industry strongly preferred.
• Must be able to communicate effectively with varying levels of management and team members, both written and verbal
• Ability to move up within the organization.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Foster Farms is an Equal Opportunity Employer – Minorities, Females, Veterans and individuals with disabilities are encouraged to apply.

Foster Farms participates in E-Verify during the hire process at all locations for all new Team Members.