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Outside Sales Representative - Columbia, SC

Atlantic Forklift Services, LLC

Outside Sales Representative - Columbia, SC

Columbia, SC
Full Time
Paid
  • Responsibilities

    Working at Atlantic Forklift Services, LLC gives you the opportunity to be part of a local business creating innovative customer solutions, focused on driving customer satisfaction. We’d like to offer you:

    • The opportunity to grow in your career as the organization grows

    • Comprehensive benefits package

    • Competitive pay scale and 401K with match

    • A fulfilling career where you can relate to and engage with an incredible team

    Job Purpose:

    This position is responsible for driving sales activity. Traveling in a defined geographic area, this includes quoting and strategizing, prospecting, and developing relationships to achieve revenue targets, maximize profits, increase market share and maintain customer loyalty. The customer base consists of contractors, utilities, corporations, commercial and industrial organizations within Atlantic Forklift’s territory.

    Position Responsibilities:

    1. Call on existing and new customers to generate revenue by implementing a successful time and territory management approach, including mailers and cold calls. Must execute 7-10 daily outside calls, generate daily to do lists and call reports.

    2. Keep current with all product knowledge and training needed. Creatively provide solutions to customer needs.

    3. Ensure adherence to safety rules (vehicle safety, customer site safety) in the field, as well as in the store.

    4. Earn customer loyalty via communication and follow up actions to resolve customer satisfaction issues.

    5. Manage orders and work closely with the service team on active jobs.

    6. Maintain quote log and face-to-face customer interactions in order management system. Record order follow-up activities (e.g. delivery), reporting requirements (email) and database requirements. Provide feedback on market conditions.

    Skills/Qualifications:

    Three years sales experience with industrial products and services

    • Ability to diplomatically handle customer issues and resolve problems

    • Proficient in Microsoft Office computer applications required

    • Knowledge of CRM software

    • Excellent relationship-building skills, including verbal, written and presentation communication skills