Benefits:

401(k)

Dental insurance

Health insurance

Paid time off

Training & development

Real Hearing USA is a leading group of private audiology practices committed to providing exceptional hearing healthcare. We believe in empowering our employees by offering growth opportunities, professional development, and a supportive work environment. Join our team and make a meaningful impact on patients' lives in your community!

Position Overview:

We seek an enthusiastic and detail-oriented Patient Care Coordinator to join our team. This is more than just a job – it’s a career growth opportunity! Real Hearing offers a clear pathway for dedicated employees to advance from the Patient Care Coordinator to becoming a certified Audiology Assistant. We will invest in your future by covering the cost of training courses and certification for those who demonstrate excellence in their role and a passion for patient care.

Key Responsibilities:

Welcome and assist patients with scheduling, inquiries, and follow-ups.

Create and manage patient files, including billing and insurance documentation.

Handle hearing aid repairs, orders, and shipping processes.

Coordinate patient communication and outreach to enhance care experience.

Maintain accurate appointment schedules using our electronic records system.

Contribute to a positive office environment by collaborating with audiologists and other team members.

Salary based on experience.

What We’re Looking For:

Strong interpersonal and communication skills.

Excellent organizational abilities and attention to detail.

Willingness to learn and grow in the hearing healthcare field.

A customer-focused mindset with a passion for helping others.

Ability to work in a fast-paced environment while managing multiple tasks.

Prior experience in healthcare or customer service is a plus but not required.

Why Join Real Hearing?

Growth Potential: Real Hearing is committed to your professional development. Eligible patient care coordinators will have the opportunity to receive paid training to become certified Audiology Assistant.

Comprehensive Training: We provide extensive on-the-job training and support to ensure your success in this role.

Team-Oriented Culture: Work alongside passionate professionals dedicated to improving patients’ lives.

Competitive Compensation: We offer a competitive salary, paid time off, and other benefits.

Please DO NOT contact the office. Human Resources will contact you via email about the next steps.