Job Description

The core responsibility of the Food Assurance Certification US Audit Execution Manager is to oversee and actively manage all elements of the audit process – including management of full time and contract auditors – from the completion of the scheduling process through the preparation of the package provided to the certification manager for all audit executions.

The Food Assurance Certification US Audit Execution Manager is responsible for the delivery of service for the food assurance audit and certification activities in the United States comprised of food safety and integrity certification; supplier auditing, and other aligned assurance services in the food safety market. This generally includes the following:

• Primary accountability for execution of all audit services from completion of scheduling through execution; reporting; corrective action review; and preparation of the certification package in alignment with program requirements.
• Engagement and support for the development, documentation, implementation, and operation of operating procedures presented in SOPs; training; policies and supported by tools.
• Management of all elements of audit execution, report creation, and corrective action review consistent with established performance KPIs.
• Develop and manage a team of auditors – including full time employees and contractors - for food safety and integrity certification and supplier auditing to effectively execute audit and certification services.
• Manage and maintain general auditor competency requirements and work with technical and scheme managers to set and maintain general and scheme specific competency requirements, training and competency signoffs.
• Coordinate and lead regular auditor calibration meetings with the support of scheme and technical managers.
• Effectively manage the assigned human resources within the organization including completion of annual performance reviews for all direct reports and coordinate and review annual reviews of all other personnel.
• Understand and effectively communicate all key client requirements and critical success factors for audit execution.
• Manage audit execution elements to optimize client satisfaction.
• Support maintenance of accreditations for all US-based certification programs – leveraging the developed and implemented management processes.
• Continually keep abreast of latest developments in the industry through attending events, networking and industry associations.

Essential Duties:

• Applies good practices in all areas of responsibility, as appropriate
• Regular attendance and punctuality
• Demonstrates and promotes the company vision
• Ensures that Eurofins has appropriate systems, work ethics and policies in place to guarantee a high quality of service to clients.
• Maintains confidentiality and impartiality in all aspects of work and adhere to all procedures established by Eurofins and key clients.
• Manages employee relation issues as per company guidelines and with the support of Human Resources
• Verifies that company employment policies and procedures are being followed correctly
• Conducts all activities in a safe and efficient manner
• Performs other duties as assigned

Qualifications

Knowledge Requirements:

• Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
• Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Technical – Knowledge of food safety certification scheme requirements, food product and management system accreditation requirements, quality management systems, general audit processes, procedures and best practices

Additional Requirements:

• Bachelor's degree or advanced degree in Food, Quality, Business required
• Minimum 5 years' experience in managing food auditing activities
• Demonstrated ability to lead businesses in relation to Food Assurance services in a local yet globalized environment
• Demonstrated ability to function in a collaborative environment with knowledge and capabilities to secure appropriate support resources to achieve business goals.
• Strong communication skills
• Out of the box thinker, self-motivated, result-driven and working independently
• Authorization to work in the United States indefinitely without restriction or sponsorship

_ Travel is required mostly in the US, to a lesser degree in Europe, sometimes Asia_

Additional Information

Position is full-time, Monday-Friday, first shift, with additional hours, as needed.

What we Offer:

• Excellent full-time benefits including comprehensive medical coverage, dental, and vision options

• Life and disability insurance

• 401(k) with company match

• Paid vacation and holidays

Eurofins USA Consumer Product Testing is a Disabled and Veteran Equal Employment Opportunity employer.