Job Description

PROGRAM MANAGER, FAMILY WELLNESS - FULL TIME - CANAAN, CT

ABOUT US:

Mountainside, founded in 1998, is a leading behavioral healthcare provider dedicated to treating alcohol dependency and drug addiction. Accredited by The Joint Commission and CARF for its high standards of care, Mountainside seeks out passionate and talented individuals to join its staff.

Mountainside Treatment Center is currently seeking a Senior Clinician.  The Senior Clinician provides leadership, supervision and guidance for the Clinical Program and Clinicians.  The candidate must model professionalism, commitment, compassion and integrity, and assures that clients receive unsurpassed quality of treatment.

SCHEDULE: Sunday through Thursday 8:00a.m. to 4:30 p.m.

JOB SUMMARY:

The Family Wellness Program Manager is responsible for meeting the expectations of Clinical Counselor, to include collaboration with a multi-disciplinary treatment team to create an individualized recovery experience for each client.  Provide individual and family group therapy sessions and facilitate treatment groups. In addition, model viable brief treatment and case management strategies to clinical team and provide support to clinical team in appropriate fashion.

The Program Manager will be responsible for organizing and supporting the Family Wellness administrative functions. Support day-to-day operations and ensuring high quality programming and initiatives that meet the needs of the clients and their families. Facilitating communication within the continuum as well as fostering a strong relationship within the local community.

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING, OTHER DUTIES MAY BE ASSIGNED:

• Comply with all federal, state and accreditation regulatory requirements.

• Provide individual/family therapy for a small case load, not to exceed 10 clients

• Review client's discharge records from previous treatment providers, contacting client's emergency contacts and family members, former providers and referral sources.

• Utilize identified screening/assessment tools, stage-wise interventions and treatment models.

• Understand group dynamics/processes, facilitate groups with a focus on integrated care and documents efforts via individualized progress notes.

• Role model, explain and encourage pro-social behaviors such as: 12-step meeting etiquette, time management, appropriate language, dress and the importance of building same gender fellowships.

• Maintain weekly communication with clients' family to report client progress and wellbeing at Mountainside.

• Collaborate with client to create a plan which considers the family dynamics and therapeutic needs of the client to sustain or continue to develop a program of recovery

• Ensure on a weekly basis the Family Program Orientation for all new clients admitted to Mountainside

• Ensure that the multi-day Family Wellness Workshop is facilitated once per month.

• Participate collaboratively in a professional and compassionate manner, within the overall treatment program at Mountainside.

• Participate in multi-disciplinary team meetings.

• Conduct individual clinical supervision and group clinical supervision.

• Ensure that program staff receives in-service training as scheduled

• Establish goals and objectives for services based on the established program philosophy and Licensure/Accreditation standards; establishes the organizational structure for their achievement.

• Provide and present department metrics monthly.

• Monitor and evaluate the quality and appropriateness of performance of the program staff, resolving identified problems, reporting information to the Director, Clinical Operations and as appropriate.

• Develop, plan and implement strategies to manage program growth and sustainability of the program

• Assess staffing and scheduling practices for delivery of program services and for cost effectiveness.

• Speak publicly at specific trainings/meetings regarding Mountainside's Family Wellness Program and the treatment program in general.

• As appropriate, revise and update multi-day family program. Revise & Implement program content and services in relation to Family Roles as directed by Director, Clinical Operations and/or as indicated in your objectives remaining attentive to consumer feedback.

• Anticipate possible problems and develop contingency plans in advance.

• Notice trends in the industry and develop plans to prepare for opportunities or problems.

GENERAL

• Adopt the Mountainside culture of providing a Best in Class Service to all clients.
• Uphold the Mountainside values of Compassion, Professionalism, Integrity and Commitment at all times.
• Comply with Mountainside procedures, policies and regulations relevant to assigned role.
• Undertake relevant training on Mountainside's policies and procedures as delivered by management, Human Resources or other departments.
• Carry out additional responsibilities as individually notified, either through assigned objectives or as directed by management.
• Adhere to dress code policy set forth in employee handbook.

QUALIFICATIONS 

To perform this job successfully; an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND QUALIFICATIONS

• Graduate Degree in related field
• Five years minimum experience/knowledge in substance abuse treatment
• Two years minimum experience working in a substance abuse treatment environment and must include experience in a senior/supervisory role
• Currently licensed in Connecticut: LMFT, LCSW, LMHC required
• Currently licensed in multiple states: CT, NY, NJ preferred

SKILLS AND ABILITIES          

• Must have computer skills including competence in software applications such as Microsoft Office suite, Adobe and use of internet applications and in using and/or connecting wireless computer hardware, the ability to project to remote devices, etc.
• Ability to work both independently and collaboratively as necessary.
• Awareness and sensitivity to addiction, socioeconomics and strong cultural competency.
• Strong oral and written communication
• Excellent organization and time management skills.
• Ability to understand and assist with budgetary process

REQUIRED COMPETENCIES

CUSTOMER FOCUS

Gains insight into customer needs. Identifies opportunities that benefit the customer. Builds and delivers solutions that meet customer expectations. Establishes and maintains effective customer relationships. 

COLLABORATES      

Works cooperatively with others across the organization to achieve shared objectives. Represents own interests while being fair to others and their areas. Partners with others to get work done. Credits others for their contributions and accomplishments. Gains trust and support of others. 

ACTION ORIENTED

Readily takes action on challenges, without unnecessary planning. Identifies and seizes new opportunities. Displays a can-do attitude in good and bad times. Steps up to handle tough issues. 

DRIVES RESULTS  

Has a strong bottom-line orientation. Persists in accomplishing objectives despite obstacles and setbacks. Has a track record of exceeding goals successfully. Pushes self and helps others achieve results. 

RESOURCEFULNESS

Marshals resources (people, funding, material, support) to get things done. Orchestrates multiple activities simultaneously to accomplish a goal. Gets the most out of limited resources. Applies knowledge of internal structures, processes, and culture to resourcing efforts. 

ENSURES ACCOUNTABILITY

Follows through on commitments and makes sure others do the same. Acts with a clear sense of ownership. Takes personal responsibility for decisions, actions, and failures. Establishes clear responsibilities and processes for monitoring work and measuring results. Designs feedback loops into work.  

DEVELOPS TALENT

Places a high priority on developing others. Develops others through coaching, feedback, exposure, and stretch assignments. Aligns employee career development goals with organizational objectives. Encourages people to accept developmental moves. 

DECISION QUALITY

Making good and timely decisions that keep the organization moving forward.

COMPENSATION:

• Competitive salary; comprehensive benefit package; generous PTO; 401(k); free meals and access to on-site fitness center on our Canaan, CT campus.

Interested in becoming part of our family? APPLY BELOW! Mountainside is an Equal Opportunity Employer. The Company is committed to making employment decisions without regard to any classification protected by federal, state, and local laws and ordinances.  WE SIMPLY SEEK THE BEST.

Mountainside is an Equal Opportunity Employer. The Company accepts its responsibility to make employment decisions without regard to any classification protected by federal, state, and local laws and ordinances.