Auto Customer Service Advisor/Store Manager in Training Covington

Grease Monkey Covington

Auto Customer Service Advisor/Store Manager in Training Covington

Covington, LA
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Competitive salary

    Dental insurance

    Employee discounts

    Health insurance

    Opportunity for advancement

    Training & development

    Vision insurance

    Come be part of a Growing company as a Customer Service Advisor/Manager-In Training! We own 4 SpeeDee Oil Change & Auto Service and Grease Monkey locations in Baton Rouge, Kenner, Metairie and Covington with plans to add 1 more in 2024.

    We Specialize in:

    10 Minute Oil Change

    Low Price Tire Guarantee

    Full Mechanical Repair

    BENEFITS: Salary PLUS Weekly COMMISSION/BONUSES

    We pay Weekly!!

    Fantastic Happy TEAM and Environment 5 Day work week. NEVER open on Sundays

    Benefits/Perks:

    Growth Opportunities

    Locally Owned and Operated

    Safety You can Trust

    Medical/Dental/Vision/Life

    Training and ASE Certification

    Competitive salary

    Excellent work environment

    Tools Provided

    Opportunities to move into management and district management

    We'll train you to be a store manager. Call or Text today! All contacts with us are strictly confidential so you have everything to gain!

    Position Overview

    The Customer Service Advisor/Store Manager in Training is preparing to be a store manager which includes for the successful operation and profitability of a Grease Monkey center using customer and employee relations skills, business management techniques, and sound judgment. This is a working sales position. This positions focus is to grow sales of the store. This position requires experience changing oil, installing tires and selling auto services to customers. Heavy interaction with customers is required. Its a working sales position. The more you sell, the more you make and the faster you can become a store manager.

    Store managers make $50k to $100k.

    Responsibilities:

    Center Sales & Profitability

    Employee Management

    Customer Relations

    Employee Supervision and Management

    The Center Manager is responsible for the direct supervision of all employees of the center. Duties include:

    Hire new employees as needed; Evaluate employee performance on a regular basis; Resolve employee complaints; Administer employee discipline as required; Discharge employees as required

    Provide thorough training to new employees, conduct routine training sessions for all employees (new products, services, skills, procedures, policies)

    Schedule employees for effective center coverage and efficient use of labor and ensure accurate time-clock use

    Prepare payroll each pay period

    Maintain accurate and complete employee files

    Center Operations

    Ensure proper execution of all activities in the service bays

    Print and monitor daily, weekly, and monthly sales and inventory reports

    Monitor cash register functions and credit card handling

    Maintain POS computer software and hardware (backups, upgrades, routine maintenance) Make daily bank deposit(s)

    Perform daily close-out procedure

    Prepare weekly and monthly paperwork

    Monitor inventory, place appropriate orders, and perform accurate monthly inventory counts

    Ensure cleanliness and appeal of entire site

    Maintain safe working environment

    Maintain physical plant, tools, equipment, inventory, supplies, and personal property

    Qualifications

    Skills: Business Management, Employee Relations, Customer Service, Intermediate Computing skills

    Basic literacy (ready, writing, math skills); Verbal communication skills

    Ability and licensed to operate motor vehicles; Ability to properly use mechanical hand tools

    Previous experience managing a retail automotive center or equivalent related business required

    Auto Mechanical skills

    Working Conditions

    Environment: Frequent exposure to outside weather elements, noise, and vehicle exhaust fumes throughout the entire shift.

    Physical Activities: Position requires good corrected vision, hearing, frequent standing, walking, climbing, stooping, crouching, handling, reaching, and lifting.

    Benefits/Perks

    Discounted Services for Employees

    Flexible Hours

    Opportunities for Advancement

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Grease Monkey Corporate.