Benefits:

Flexible Spending Account

Life Insurance

401(k)

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

Trexis Insurance is currently looking for skilled individuals to train as an Inside Adjuster for our claims department This is a full-time position, working in our office in Phoenix, AZ. The Insurance Adjuster Trainee is responsible for investigations into minor single- and multi- car auto accidents to determine liability; maintains a good working relationship with policy holders while establishing credibility for the company through the quality of work and thoroughness of the investigations; sets customer expectations, communicates timelines for investigation and explains applicable laws and coverages; takes recorded statements, resolves loss of use issues, makes payments to appropriate parties and negotiates settlements.

Essential Responsibilities

Interpret personal auto policy language and analyzes liability for the appropriate jurisdictions

Document a claim file with notes, evaluations and decision-making process

Secure detailed factual recorded statements from insured’s, claimant’s and witnesses.

Maintain adequate loss reserves

Achieve initial contact standards

Develop and maintain effective working relationships with automotive repair facilities, police authorities and independent appraisal firms

Monitor rental vehicle usage

Manage diaries in such a manner as to accomplish timely claims resolution

Appropriately recognize and assign claims to the SIU

Meet or exceed file quality standards

Handle Total Losses to completion

Exceed customer’s expectations

Required Knowledge, Skills and Abilities

High School Diploma required. College degree is preferred.

Experience in an insurance or customer service field is a plus.

Communicate effectively and professionally in writing, by telephone or in person.

Must make independent claims handling decisions on assigned claims

Unwavering business ethics is a must

Must be detail oriented, have good organizational skills and be able to multi-task in order to complete work within the 40 hour work week

Consistent attention to detail and data resolution

Strong ability to reason, negotiate and problem solve

Must be able to foster and maintain positive internal and external customer service relationships

Strong proficiency in Microsoft Office products, keyboarding and data entry skills

What We Offer

Competitive compensation with a potential bonus based on company and employee performance along with a full benefits program.