Benefits:
Life Insurance
Flexible Spending Account
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Job description Trexis Insurance Corporation is looking for automobile claims adjusters in the Franklin, TN area experienced in working with liability claims. The Liability Claims Adjuster is responsible for investigations into a variety of auto accidents to determine liability. The adjuster maintains a good working relationship with policy holders while establishing credibility for the Company through the quality of work and thoroughness of the investigations. The adjuster sets customer expectations; communicates timelines for investigation and explains applicable laws and coverages; takes recorded statements; resolves loss of use issues; makes payments to appropriate parties and negotiates settlements.
Essential Responsibilities:
Understanding and use of Claims Best Practices in file handling to meet quality standards expected in our department.
Effectively organize time and effort on files to minimize the days to close PD and Comp/Coll claims, negotiate physical damage claims equitably, and control expenses through proper repair management.
Consistently provide quality customer service by making quality file decisions and conveying those decisions to customers, peers, and managers effectively. Customer service surveys, phone complaint logs, and DOI complaints will be used to provide feedback in this area.
Negotiate bodily injury claims promptly and effectively. BI cashouts are to be utilized in the appropriate claims through use of Meds Incurred and Open Meds Releases.
Develop attitudes, knowledge and skills in self while exhibiting the appropriate organization and communication skills required.
Required Knowledge, Skills & Abilities:
High School Diploma required. College degree is preferred.
Experience in the insurance or related fields is preferred.
Excellent oral and written communication skills. Decision making skills and problem-solving skills.
Knowledge of Claims Best Practices, tort laws in the states we do business in and Department of Insurance regulations, particularly each state’s fair claims practice act. Decision making and problem-solving skills.
General office skills including faxing, copying and filing. Typing 30 WPM.
Computer Skills: Microsoft Word, Excel, Windows 95 or above, Microsoft Access, AS 400 system and Internet browsing.
What We Offer:
Competitive compensation with a potential bonus based on company and employee performance along with a full benefits program.
Benefits:
401(k)
Dental insurance
Flexible spending account
Health insurance
Life insurance
Paid time off bank to include 3 days PTO after first 80 hours worked for new hires.
Vision insurance
Schedule:
8-hour shift
Day shift
Monday to Friday
Flexible schedule
Experience:
Auto Liability: 1 year (Required)
Work Location: In Office Franklin, TN