Auto body Administrative Assistant / Receptionist

vics and jims collision center

Auto body Administrative Assistant / Receptionist

Brooklyn Park, MN
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Dental insurance

    Health insurance

    Paid time off

    Full job description

    Job Summary:

    Vics and Jims Collision center is seeking an organized and detail-oriented Administrative Assistant to join our dynamic team. As a key member of our administrative team, the successful candidate will provide support to various departments and assist with a variety of administrative tasks. The ideal candidate will have excellent communication skills and have experience with data entry and file management. Responsible for ensuring a World Class Customer Experience.

    Key Job Responsibilities

    • Answer the phones with a friendly greeting.

    • Greet customers as they walk through the door.

    • Check in customers dropping off for body work or an estimate.

    • Check in parts as they are dropped off by vendors and place in appropriate bins in the back room.

    • Match Initial and supplement summaries as they are handed to you.

    • Pay Monthly statements from vendors after matching invoices to statement in a timely manner.

    • Call on Initial and supplement payment status from the insurance companies as vehicles are being repaired.

    • Check on status of supplement payments after customers pick up their vehicle.

    • Process part returns that are damaged or not needed during the repair process as needed.

    • Contact vendors about returns if required to let vendor know about a return that needs to be picked up.

    • Call customers to schedule an appointment for body repair according to the shop availability.*§ Update customers during the repair process.

    Skill/Requirements

    High school diploma or GED

    Minimum 1 year of related auto body or auto dealership experience

    Ability to effectively communicate with others, oral and written

    Organization , multi-tasking; adapts easily to fast-paced environment

    Personable, friendly demeanor with World Class customer service skills.

    Data entry

    Job Type: Full-time

    Pay: $20 - $25 per hour depending on Experience

    Benefits:

    401(k)

    Dental insurance

    Health insurance

    Paid time off

    Schedule:

    Day shift

    Monday to Friday